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It is a fact of life. Most (not all) commercial contract cleaning has to be performed at the worst hours for you as a business owner AND as a loving father/ husband/ mother/ wife. In a business sense; think about it. How alert are you going to be making your DSM sales calls if you were pushing a wand till 4 AM? And for most of us nights and weekends should be “family time” to be spent with your kids (and the friends of your kids- you can’t be too careful nowadays!)
So as your commercial route reaches “critical mass” you are going to get yourself off the truck and hire employees to do the physically and emotionally demanding work found in regular commercial contracts. However, you must structure this work so a) you are not held hostage by any single employee with all the job details tucked away in his head plus b) make it easy enough any one of your people can be switched into the job even without ever having seen it. Here is your answer …
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