
VAST Instructor Jeff Cutshall

SFS Instructors- Chuck Violand, Bill Yeadon and Steve Toburen
All the SFS Instructor’s Blog posts in order of appearance:
- Foursquare for Cleaners & Restorers: Getting Started May 16, 2013
- What is a true "Landing Page"? (And why should I care?) May 13, 2013
- Stop “flogging” your best employees (Part 2) May 9, 2013
- Yelp for Cleaners & Restorers: Getting Started May 3, 2013
- Is a "texted" authorization legal? April 28, 2013
- Are you "flogging" your best employees? (Part 1) April 26, 2013
- Strength in numbers? April 19, 2013
- Avoiding "Swarm Management" with a "good fit"- Part IV April 12, 2013
- 3 Big Mistakes Cleaners Make With Google Adwords April 4, 2013
- How to avoid "Swarm Management" - Part III March 28, 2013
- Who's going to pay for this emergency water damage job? March 18, 2013
- The causes of "Swarm Management"- Part II March 14, 2013
- The dangers of "Swarm Management" February 28, 2013
- What message do you "telegraph" to your employees? February 17, 2013
- The "I say ... they do" myth (Part 2) February 4, 2013
- Creating a mobile website using WordPress January 31, 2013
- The "I say .. they do" myth (Part 1) January 21, 2013
- Tips for making a mobile version of your website January 18, 2013
- Shipwrecked by complacency? January 13, 2013
- The context of "free" January 7, 2013
- Do I really need a mobile website? January 3, 2013
- “Success starts in your head” (Part 3) December 22, 2012
- How can you create a "Shared Vision"? December 19, 2012
- How to Get a Better Ranking on Google+ Local December 14, 2012
- Can you "Build your Business" with the new 2013 SFS? December 9, 2012
- "Success starts in your head" (Part 2) December 7, 2012
- "Success starts in your head" (Part 1) November 22, 2012
- So what will the all-new-for-2013 SFS do for you? November 17, 2012
- What is the difference between Google Plus Local and Google Places? November 12, 2012
- Build morale with "Date Night" certificates! November 6, 2012
- Solid decisions- NOT "wishful thinking" (Part 4) November 1, 2012
- An all-new-for-2013 SFS! October 31, 2012
- Checklist: Does your cleaning website include these 5 features? October 26, 2012
- Dump the guilt ... setup your Facebook page in 5 easy steps October 20, 2012
- Solid decisions- NOT "wishful thinking" (Part 3) October 19, 2012
- Solid decisions - NOT "wishful thinking" (Part 2) October 8, 2012
- Finding the best content for your restoration and cleaning website October 5, 2012
- Solid decisions-not "wishful thinking"(Part 1) September 24, 2012
- Google+ for Cleaners & Restorers: Small Business Benefits September 14, 2012
- Google+ for Cleaners & Restorers: A Primer September 12, 2012
- Jon-Don's Nick Paolella honored at Connections September 10, 2012
- Love, hate and commercial cleaning September 1, 2012
- An often overlooked Google reminder! August 31, 2012
- Painting Your Success- Part 4 August 29, 2012
- The Three A's - Part 3: Affability August 25, 2012
- Painting Your Success- Part 3 August 23, 2012
- Painting Your Success- Part 2 August 15, 2012
- The Three A's - Part 2: Accessibility August 13, 2012
- Painting Your Success- Part 1 August 9, 2012
- The Three "A's" - #1 Ability July 26, 2012
- The Real "Secret" to Marketing July 14, 2012
- "Hiring blind" can be a good thing July 12, 2012
- Are you "naturally curious"? July 6, 2012
- The Story of Smith and Jones June 30, 2012
- Don't disrespect "followership"- Part 2 June 18, 2012
- Don't disrespect "followership"- Part 1 June 2, 2012
- I STILL don't have a web site- HELP! May 24, 2012
- Management lessons from the USS Benfold May 21, 2012
- “Batting lessons” for business owners- Part 2 May 3, 2012
- "Batting lessons" for business owners- Part 1 April 26, 2012
- Do you PLAN your marketing? April 19, 2012
- Hey Business Owner: "Who's your boss?" April 12, 2012
- Want to diversify into concrete floor prep? April 9, 2012
- Skills to be a better business owner (Part III) April 5, 2012
- 3 more "required skills" for entrepreneurs - Part II March 23, 2012
- Why can't customer service always be this easy? March 17, 2012
- So what "Success Skills" are you lacking? (Part I) March 10, 2012
- Is Marketing Getting Harder? March 8, 2012
- You just never know who is calling ... March 1, 2012
- Staying the course-Heads Up vs. Heads Down! February 25, 2012
- So how is your retirement funding coming along? February 23, 2012
- Groupon 2012: Is it for carpet cleaners? February 6, 2012
- To solve problems: "Less can be more" January 21, 2012
- PROFITABLE property management accounts- guaranteed! January 12, 2012
- 2011's TOP SIX articles! January 7, 2012
- You deserve a "working vacation"! December 26, 2011
- The advantages of an "on-site" VAST seminar December 19, 2011
- How cleaners/restorers can avoid the "Mercedes Benz Syndrome" December 16, 2011
- The best way to train techs in customer service December 1, 2011
- Focusing on the "right" cleaning business goals (Part 2) November 25, 2011
- Focusing on the "right" cleaning business goals (Part 1) November 11, 2011
- Great managers keep great employees November 9, 2011
- Want to grow your cleaning business into something great? November 2, 2011
- Jon-Don's new Denver Super Store is now open! October 30, 2011
- Communicating your marketing message with emotions October 24, 2011
- Having problems? Don't follow the lead of Corporate America October 21, 2011
- Strategies for Success Seminar- October, 2011 (Jon-Don Chicago, IL) October 15, 2011
- Strategies for Success Seminar- September, 2011 (Jon-Don St. Louis, MO) October 8, 2011
- How to reverse "Owner Arrogance" October 7, 2011
- The destructive results of "Owner Arrogance" September 23, 2011
- The "Lone Ranger" Rides No More (Part II) September 9, 2011
- The "Lone Ranger" Rides No More (Part I) August 26, 2011
- Give your cleaning and restoration clients the "Royal Treatment"! August 12, 2011
- "The 20 Foot Rule": Improving relationships. July 29, 2011
- A carpet cleaning industry break through? July 18, 2011
- WARNING! Nothing "Recedes Like Success" July 15, 2011
- As a carpet cleaner do you have a personal "Disaster Plan"? July 9, 2011
- Lessons in Enchantment from Guy Kawasaki June 30, 2011
- How to get plumber water damage referrals- FREE! (Part II) June 27, 2011
- Treat the 3 symptoms of an ADHDM manager! June 17, 2011
- Bringing order out of chaos for carpet cleaners June 5, 2011
- Are you STILL "just cleaning carpets"? May 25, 2011
- Solutions for an ADHD owner or manager! May 20, 2011
- Are carpet cleaners their "own worst enemies"? May 5, 2011
- "Down in the trenches" at Mikefest 2011 March 25, 2011
- Does your service "Rival" your competitors? March 24, 2011
- Add fresh, valuable content to your website March 8, 2011
- How to get plumber water damage referrals- FREE! March 4, 2011
- The importance of "trust" for carpet cleaners and restoration contractors! February 18, 2011
- The "Law of Leverage" brings plumber referrals! February 16, 2011
- Increase your carpet cleaning website "conversions" February 14, 2011
- The importance of SEO February 4, 2011
- How to liberate yourself from your email Inbox! February 2, 2011
- Carpet Cleaner "Pinching Pennies 101": Office software January 24, 2011
- Talk about Emotional Marketing! January 19, 2011
- The difference in "saving" vs. "investing" your time January 14, 2011
- The best business books from 2010- Pick one. January 12, 2011
- Oh no! It is New Year's Resolutions time! January 1, 2011
- Mobile credit card processing for a carpet cleaner? December 31, 2010
- Facebook's founder is TIME's Person of the Year! December 16, 2010
- Is your cleaning business a "leaky bucket"? December 10, 2010
- The Baker vs. the Carpet Cleaner- Is there a difference? December 1, 2010
- Don't be a "Chief Problem Solver"- Part II November 29, 2010
- Avoiding the "Chief Problem Solver" trap- Part I November 12, 2010
- What can a carpet cleaner learn from the "Three Stooges?" November 1, 2010
- When to jump from my part-time "job" to a "real" cleaning business? October 27, 2010
- How NOT to hire carpet cleaning techs! October 15, 2010
- Ricko the Rhino Gets Some New Pals October 9, 2010
- The Customer Comes Second! October 1, 2010
- What can carpet cleaners learn from Honda? October 1, 2010
- Don't expect success if you are a "Master of the Excuse"! September 17, 2010
- Do you have a really killer guarantee? September 15, 2010
- Technical cleaning help now available at SFS.JonDon.com! September 13, 2010
- Woody Allen- the next carpet cleaning industry guru? September 3, 2010
- The two BIG responsibilities of a good leader ... August 20, 2010
- How to put a price on your cleaning business - step by step! August 19, 2010
- So what the %&?$#@* is this thing called "SFS"? August 12, 2010
- Finally- A sneak preview of the 2011 Strategies for Success schedule! August 10, 2010
- So how many more "carpet cleaning months" do you have left? August 6, 2010
- True leaders are willing to take the hit. Are you? July 30, 2010
- Feeding your carpet cleaning troops ... July 23, 2010
- What if you could do your cleaning career "all over again"? July 9, 2010
- How commercial "encapsulation" cleaning transformed my company! July 3, 2010
- "Baking bread" by developing your cleaning/restoration business managers OR maybe just yourself! June 25, 2010
- So can a carpet cleaner "cash out" at a young enough age to actually ENJOY retirement? June 24, 2010
- How can carpet cleaners "differentiate" themselves from their competition? June 23, 2010
- The deadly trap of "assuming" when hiring carpet cleaning/restoration managers ... June 21, 2010
- What can carpet cleaners learn from Disney? June 18, 2010
- Facebook can get you more carpet cleaning jobs June 14, 2010
- The Great Carpet Cleaning Pricing Debate- Part II June 11, 2010
- The Great Carpet Cleaning "Pricing Debate"- Part I June 2, 2010
- The dangers of "carcass feeding" in your cleaning/restoration business May 27, 2010
- Reflections on making things happen ... Meg's Story (Part 6) May 21, 2010
- Bill's Pop Quiz Answers May 20, 2010
- Do college graduates make good carpet cleaning employees? May 19, 2010
- Social Media for over 35 (and counting) carpet cleaners! May 12, 2010
- Restoration and carpet cleaning business owners are headed to Atlanta, GA this week May 7, 2010
- Why carpet cleaners should ask "stupid questions" ... May 6, 2010
- A few thoughts on successfully skippering your carpet cleaning venture ... April 30, 2010
- Developing Contract Commercial Carpet Maintenance Programs April 27, 2010
- Steve's "Cry for Help"- Keeping tabs on your employees with GPS van tracking April 27, 2010
- Are your carpet cleaning competitors "dummies"? Now let's talk about you! April 26, 2010
- 3 hints on how to safely "captain" a larger cleaning/restoration business ... April 23, 2010
- How your carpet cleaning or restoration company can not only survive but prosper with "Situational Awareness"! April 19, 2010
- How to develop and manage your carpet cleaning/restoration business "crew". April 16, 2010
- "Toto, I don't think we're cleaning carpet in Kansas anymore!" April 15, 2010
- So what type of crew members do you want to employ on your carpet cleaning "sail boat"? April 9, 2010
- Restoration and carpet cleaning professionals will be flocking to Philadelphia, PA next week April 7, 2010
- Words to live by and not just for carpet cleaners either!!! April 5, 2010
- The Burdicks build for their future by looking beyond truck mounts, RX-20's and chemicals in "Meg's Story" (Part 5) April 2, 2010
- How I promoted my carpet cleaning business at my BNI group by ripping Steve Toburen's stuff off! March 29, 2010
- Even carpet cleaners have to "start with the end in mind" ... Meg's Story (Part 4) March 26, 2010
- The need to keep your carpet cleaning business "sailing forward" with sales! March 19, 2010
- Hiring a business consultant for her carpet cleaning business Meg's Story (Part 3) March 17, 2010
- Are you "sailing against the cash-flow wind" as a professional carpet cleaner? March 12, 2010
- New vs. Repeat Carpet Cleaning Clients in "Meg's Story" (Part 2) March 11, 2010
- "Meg's Story" (Part 1)- Real world dispatches from a "front lines" professional carpet cleaner. March 5, 2010
- Did you know your carpet cleaning technicians are "addicts"? February 26, 2010
- Which type of carpet cleaning business "boat" will you choose to sail on? February 19, 2010
- Never doubt the power of a Negative Cheerleader in your carpet cleaning business! February 10, 2010
- Opportunities abound everywhere for selling professional commercial carpet cleaning! February 4, 2010
- What can carpet cleaners take away from the Toyota mess? February 2, 2010
- How Carpet Cleaners Can Improve Their Natural Search Engine Rankings January 22, 2010
- 4 Reasons to Get Serious About Cleaning Commercial Carpet January 15, 2010
- I CAN write about more than just "carpet cleaning"... January 11, 2010
- 10 Questions Every Cleaning and Restoration Business Should Ask! January 8, 2010
- See how an old, washed up ex-carpet cleaner strikes back at Sprint! January 3, 2010
- The hardest phrase to utter ... January 1, 2010
- Stay Focused!!! December 22, 2009
- Unintended Consequences? December 18, 2009
- Paging Vince Lombardi December 16, 2009
- Respect? You have to earn it first! December 4, 2009
- Hiring outside your "Comfort Zone"- Part 2 November 25, 2009
- Hiring outside your "Comfort Zone"- Part 1 November 20, 2009
- How much is your cell phone "costing" you? November 13, 2009
- How to avoid the "Boiling Frog" syndrome in your company November 6, 2009
- Are you suffering from the "Boiling Frog Syndrome"? November 3, 2009
- The question every customer wants to ask! October 30, 2009
- Steve's latest Value Added Service "field trip" October 22, 2009
- A richer life by "courting" your people. October 19, 2009
- Now the "courtship" is getting serious! October 9, 2009
- The "Courting" Process Continues ... October 2, 2009
- Watch out for Problem Fabrics September 25, 2009
- Never Stop Courting September 18, 2009
- Avoiding cleaning business burn out ... September 15, 2009
- Are you burning out cleaning??? September 9, 2009
- Recession proof your restoration business September 8, 2009
- One more nail in the Yellow Pages coffin ... September 1, 2009
- When was your latest Press Release? August 28, 2009
- A sincere tribute to an industry giant (and not from one of his employees) ... August 23, 2009
- Have you ever cleaned up after a rhino? August 21, 2009
- Marketing with low AND high technology ... August 18, 2009
- Has Procter & Gamble Ever Been Wrong? August 11, 2009
- Where is their sense of urgency? Part II August 7, 2009
- Where is their "sense of urgency"? August 5, 2009
- Thanks Google! August 4, 2009
- How would you respond to this article? July 30, 2009
- Starbucks: Where's the focus? July 29, 2009
- Delegating or Shirking? You Make the Call! - Part II July 24, 2009
- Slow Economy; Should I Discount? July 22, 2009
- Which Test Won? July 18, 2009
- Why carpet is disappearing July 14, 2009
- Delegating or Shirking? You Make the Call! - Part I July 4, 2009
- Lovin' that new technology July 2, 2009
- An apology ... and a clarification. June 12, 2009
- What is the most important word? June 8, 2009
- The ongoing "Methods/ Standards War" ... June 5, 2009
- Why do I bother? Part II June 4, 2009
- Why do I bother? June 4, 2009
- Southwest & Starbucks June 3, 2009
- Door hangers: Just because they're a great "old" idea won't make them happen! May 29, 2009
- Are you the Applebees of cleaning? May 27, 2009
- No longer a "Man's World" May 22, 2009
- Show me the big, easy money ... May 15, 2009
- Just because it is old doesn't mean it is no good ... May 8, 2009
- Sometimes the hardest thing to do is ‘reach out' … May 1, 2009
- Learn while you drive April 24, 2009
- Welcome and thanks for stopping by! March 31, 2009
- SFS arrives on the Web! March 24, 2009
- Working Issues With Mom March 23, 2009
- Your biggest business problem??? March 20, 2009
- A rant for your health March 17, 2009
- Let the Experts Do the Heavy Reading March 13, 2009
- 4 smooth techniques to get your customer's email address March 10, 2009
- Jeff Cutshall finds inspiration for VAS in the sky March 6, 2009
- Spring really may be just around the corner ... March 3, 2009
- Fuel costs considerations February 16, 2009
- Lessons in Infrastructure from the 3rd world February 6, 2009
- $3,000,000.00 and they still don’t get it! February 2, 2009
- It always comes back to emotions ... January 9, 2009
- Maintenance plans for steady income January 6, 2009
- Blogging with Billy in 2009! January 1, 2009
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Steve,
just wanted to tell you that I have already started implementing many of your suggestions in the SFS class that was held in Salem, NH this past week. That was the best class i have taken for my business yet…..
Thank your team for me,
Michael Lalime
First Response Cleaning and Restoration
http://www.firstresponsecleaning-restoration.com
Thank you, Mike. Salem was a great class- even with the Truck Mount from Hell screaming outside! You are going to do great and do it even faster with the tools SFS has given you.
Steve
PS Just a tiny correction. I’m just one member of a very talented team at SFS. If we “belong” to anyone I’d nominate Papa Nick. He is the man who has funded this vision for the last 15 years AND is the guy who signs our checks!