SFS Seminar Curriculum: Day 5 – Friday

A review of the first four of the Five Steps to Value Added Service
Step #5- “Get marginal people out of your company- and your life.”

7 reasons why you need to quit putting off firing bad employees.
8 Tough Questions to ask BEFORE you impulsively fire anyone.
Guidelines on HOW to legally (and compassionately) fire an employee.
“Good fences make good neighbors”- Why and how you should introduce employee security procedures into your company.

“Digging for the dirt”- why you should be making daily “Quality Check calls

7 guidelines on making your Q/C calls.
All the procedures and systems on how to set up routine Q/C calls.

Unhappy customers- Why you should be happy every time a customer complains!

9 pro-active steps to turn an unhappy clients into a “Turbo Cheerleader”!
Break

Imagine getting paid a year in advance! A review of the SFS “Stay Beautiful” program.

9 reasons why the Stay Beautiful program may revolutionize your company.
Look before you leap- the downside to the Stay Beautiful program.
How you (and your techs) can sell the Stay Beautiful program.
A review of the complete Stay Beautiful program “infrastructure”. (Included)
Lunch

“Cashing Out” of your business

The Good, the Bad and the Ugly of Selling Your Business
Seven Reasons Why a Business Doesn’t Sell
Your “Business Sale Preparation Process”
Step #1- Your Lifestyle Analysis
Step #2- Setting Your Goals
Step #3- Perform the Beauty Makeover
Step #4- Build a “Turnkey Business Infrastructure”
Putting a Price On Your Company
Finding Your Buyer
Negotiating Your Sale

A few parting thoughts:

7 steps to get started with Value Added Service in your company
Video: On living a “good life”.
10 essential points for successfully “Leading on the Home Front”.
A few final words from Nick Paolella

Day 1 Day 2 Day 3 Day 4 Day 5