Communication is key to good management and even more so when there is family involved.
Author Archive | Steve Toburen
There are millions of people out there who will cheerfully pay you more! But they won’t do it unless you …
As a carpet cleaner you are invariably exposed to various “noxious substances”. Both from the cleaning agents we use AND the stuff you are taking out of the customer’s home. So WHY would you CHOOSE to expose your body to even worse products?
Value Added Service can greatly increase your repeat business but it doesn’t guarantee it. How can you increase your chances?
All four of these options allow you to indirectly obtain your client’s e-mail addresses which of course let you stay in touch with them free of charge.
Business is going great! Now there are big questions on the horizon. What to do next?
Here are a few nuggets I have mined from our SFS member’s comments recently to make the best of your spring home show.
How to help Commercial sales perspectives focus on something other than the price.
As most SFS members know, my family and I have spent many years in the Dominican Republic doing full-time volunteer work. I always say, “A wonderful place to serve … but a horrible place to live.”
The economic news continues bleak on a national level. But how bad is it for the AVERAGE person? Many FEEL that they are slipping into poverty.
Steve gets a surprise (and a lesson) in his Credit Card statement.