Sooner or later you HAVE to contact the Decision Maker to finish the sale. Steve gives another golden phrase to keep the process on track.
Use this five step initial contact interview process to increase your commercial sales.
If you make commercial cleaning sales calls you surely meet the gate keeper. Are they friend or foe? A lot depends on how you handle your interaction.
Steve congratulates a Midwest owner/operator for his residential carpet cleaning growth and success. But what now?
Let’s focus on commercial inertia with property and facility managers! (And insurance adjusters too.)
Yep, relationships are forged (or lost) based on their first 30 seconds. Now let’s git down to your business…
Use an Employee Profile to introduce your workers to the customer in advance. Here is what to include …
So (hopefully) your phone is ringing of the hook, your days are crammed full and you are making BIG money. GREAT! And yet…
Who doesn’t want to increase high quality sales closings. 6 steps to implement sales management with accountability.
Follow these 5 steps to give your commercial team the sales tools they need. Boost their confidence and make it easy.
It is a simple equation. Faster, more efficient commercial production = more profit!
Open access means less hassle for the customer and way more flexibility for you. Here’s how to get the key on commercial accounts.
How many commercial bids have you given over the last 5 years with just one price? Please consider including this “open access” cleaning option.
Steve offers techniques for using a “test cleaning” to prepare an accurate bid.
Your customer has feelings and that should interest you. This tip will help you gain new appreciation for the impression you make.