Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.
Industry Archives: Residential
Steve explains how to leverage your employee rewards for excellent marketing opportunities.
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …
Create positive client feelings right from the git-go with a simple clipboard. Small touches like this display a “Sense of Urgency” and communicate security to the client.
What is of special concern? By focusing on what is “special” to your prospective client you seal the sale and create a future Cheerleader for your company.
It is YOUR money! So stop feeling guilty about asking for it. Steve shares a key technique to stay on top of your receivables!
What lessons can be extracted by analyzing your “fails” over the last 12 months?
Online five star positive reviews are “gifts that keep on giving”! Your challenge? Residential customers promise to review you online but forget!
Promoting “word-of-mouth” referrals has always been the most effective business marketing. Online reviews are even better!
A proactive cleaning and restoration contractor can beat winter challenges with these key steps!
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
WINTER strikes terror in the heart of most in our industry. Should you be worried? Not if you make these winter preparations.
Are you close to a Jon-Don or other reliable service location? Do you have back-up equipment? Then read no further! Likely your highest and best use isn’t wrenching on your stuff! So let the experts work on it! But if you are (like I was) many hours from the closest service center you need your […]
Stop sending broken equipment BACK into the field with this essential piece of paperwork.