“Commercial Carpet Analysis” Form
So you finally muster up the courage to visit a great prospect for your regular commercial carpet maintenance. Even better, the owner agrees to see you! So NOW what do you do???
Resources
Worksheets, forms, focused how-to guides… They are all here. We give you real tools to get the job done right.
Cleaners AND restorers: Sell more protector!
Everyone can Make More Money by selling carpet protector. Steve shares an “Xactimate secret” for restoration contractors to sell more scotchgard.
TOP TEN “How to Make More Money” #6: Develop niche services
Quit competing against the far-too-COMMON “Clean Any Size Living Room, Dining Room and Hall for …” bozos. Instead, offer UNCOMMON “special niche services”!
TOP TEN List Idea #7: Pre-orient your client on how to spend more!
Remember, your clients can’t buy more if they don’t know! Steve shares some tips in #7 of his TOP TEN Ways to Make More Money From Each Job List …
Water Damage Customer Interview Form
This Water Damage Interview Form will help you (and more importantly your employees) give structure to your initial “emergency response”
TOP TEN List Idea #8: Get more efficient on the job.
Labor (especially YOUR own labor!) will always be your most expensive overhead. Save time by getting efficient and you will Make More Money on each job!
TOP TEN List Idea #9- Travel smarter.
You don’t make money driving! Steve shares some great tips on how to “travel smarter” and Make More Money on each job!
TOP TEN: “Make More Money From Each Job”- By charging MORE!
Steve says: “Put more profit in your pocket by raining your prices!” (DUH!)
“Breaking bread” brings your team together
People hire on with you for you for a pay check. (Duh!) BUT they stay long term because they “buy in” emotionally to the family atmosphere and shared vision you have created. Read on for how to do it …
Moment of Truth Restoration Checklist
This restoration “Moment of Truth” checklist structures the job so that while your employees are doing the restoration work, they are also giving the home owner positive Moments of Truth.
Write their name down IMMEDIATELY!
Developing a relationship over the phone is a real challenge. Your cleaning or restoration company can start building a bond with a new client right from the “git-go” with this little tip…
Creating low-cost “little marketers”
Every carpet cleaner wants to make a great first impression and prepare the way for repeat sales. How can the customer’s children assist in this endeavor? Read on for a simple but effective tip.
Cleaning carpets in winter- YUCK!
Winter is on the way! So how can you keep those residential jobs coming in even during the most foul weather? By displaying care and concern for your client’s home …
Parking your truck safely and efficiently
How you park your truck can make for faster work or expose you to real dangers. Steve shares a few tips to keep you safe, effective and healthy …
Winning over a traumatized fire or water damage client!
Tired of getting blown off by adjusters? Then prove to them that you will make their lives easier! Steve shares a great tip on getting the loss started off right.