Steve offers techniques for using a “test cleaning” to prepare an accurate bid.
Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
Your customer has feelings and that should interest you. This tip will help you gain new appreciation for the impression you make.
Do you (and your employees) follow this “respectful” Good Manners Checklist?
Four tips to drive safely and win new cheerleaders for your company. Consider these points in your next company meeting!
Repeat customers are the goal of any efficient business. What is your first step in creating repeat sales? Steve shares an often overlooked answer.
Avoid even the impression of high pressure “bait and switch” tactics to sell carpet protector. Start with these recommendations.
You can sell protector without high pressure sales techniques. Start with making multiple attempts to inform the customer about their options.
4 key concepts to orient employees regarding working in the customer’s home or business.
Win new customers at Spring Home Shows. Steve shares multiple tips to get the best return for your efforts at trade shows this spring.
Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!
Use these techniques to share your cell phone number, make people feel special and get them to call you.
Positive Accountability implies recognizing and celebrating the positive achievements your technicians make. Steve gives three examples.
Employees apply for a job because they need a paycheck. Motivate employees to stay and prosper for these reasons.
Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!
NEVER do “Desperation Hiring”! Instead, find the very best people as an ongoing process. Here’s how to do it.