A new hire will decide to quickly quit OR stay long term during their first two weeks on the job. Steve share how to boost new employee retention.
Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
For ever so many reasons you need to focus on safety in your cleaning or restoration business.
How can your company stay safe (and productive!) when working in cold weather’? With one simple business phrase that actually applies 365 days a year…
Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.
Steve explains how to leverage your employee rewards for excellent marketing opportunities.
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …
Create positive client feelings right from the git-go with a simple clipboard. Small touches like this display a “Sense of Urgency” and communicate security to the client.
What is of special concern? By focusing on what is “special” to your prospective client you seal the sale and create a future Cheerleader for your company.
It is YOUR money! So stop feeling guilty about asking for it. Steve shares a key technique to stay on top of your receivables!
What lessons can be extracted by analyzing your “fails” over the last 12 months?
Online five star positive reviews are “gifts that keep on giving”! Your challenge? Residential customers promise to review you online but forget!
Promoting “word-of-mouth” referrals has always been the most effective business marketing. Online reviews are even better!
A proactive cleaning and restoration contractor can beat winter challenges with these key steps!
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.