Should I “stoop to the level” of my cut-throat carpet cleaning competitors?

After moving to Georgia a carpet cleaner is finding it difficult to get the old cash flow started again. Instead of screaming “Get out there and sell!” Steve says to begin at home with the old-fashioned concept of “frugality” …

Focusing on the “right” cleaning business goals (Part 2)

Growth for the sake of bragging rights is meaningless, dangerous and might just possibly be fatal to your company. Chuck focuses on how to find the right numbers and how to make them even better.