OK, Steve, now you have me interested. On one hand a few days ago you said only give your Cheerleaders Value Added Service PLUS a hand written thank you note. But I also note you promote giving a “kickback” with the Jon-Don “Free Spotter for Life” program with Jon-Don’s Spot-Out program. Is it because you are raking in big bucks on your Spot-Out commissions????
I’m thinking of starting a small carpet cleaning business in an area of about 80,000 people,….and about 50 carpet cleaning companies! So,starting out part-time (at about 10hours a week) is it worth the risk of my limited start-up capital?
Use visual aids to bring your written procedures to the work area.
Much can be gained by having a non-confrontational Exit Interview with your departing employee.
“Business and success are not an event. Business and success are a journey.” Jon Fields shares what SFS business concepts have prepared his company for amazing success.
While this is the last in a series of summaries by Bill Yeadon of his all-time favorite business books. We can be sure that there will be many more added to the list over the years to come.
Communication is key to good management and even more so when there is family involved.
As a carpet cleaner you are invariably exposed to various “noxious substances”. Both from the cleaning agents we use AND the stuff you are taking out of the customer’s home. So WHY would you CHOOSE to expose your body to even worse products?
The list of favorite books by well-read Billy continues…
Meg and John Burdick have transformed their business and their marketing. Now it is time to test out their new hiring process …
Meg and John start a very important investment program- in themselves! Plus learn Meg’s next business focus …
The best industrial cleaning equipment, supplies and truck mounts are not enough. Even with the services of a local business consultant Meg and John Burdick are learning that growing a small cleaning business requires lots of hard work and planning …
Hopefully you still feel becoming a professional carpet cleaner was a great career decision! Very probably you are making more money now than you ever believed possible. Congratulations! BUT far too many carpet cleaning entrepreneurs forget that eventually “everyone leaves”. In this installment of “Meg’s Story” the Burdicks start focusing on their “exit strategy” …
