Log In

Tag Archive | "carpet cleaning telephone procedures"

The Great Carpet Cleaning “Pricing Debate”- Part I

The Great Carpet Cleaning “Pricing Debate”- Part I

Outside of arguing about the best truck mount (which invariably is owned by the person talking) there is nothing that causes more disagreement among carpet cleaners than “how to price” the job. My take? They all work! Let me explain why …

Read the full story

Posted in SFS Instructor’s BlogComments (0)

Do we need to personally call back every single carpet cleaning job?

Do we need to personally call back every single carpet cleaning job?

An experienced Omaha area carpet cleaner is in danger of letting his quest for “time efficiency” threaten the all important personal relationship with his cleaning customers he has worked so hard to develop. Steve searches for the productive middle ground …

Read the full story

Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)

Avoiding problems with multiple carpet cleaning price promotions …

Avoiding problems with multiple carpet cleaning price promotions …

Nobody likes misunderstandings or arguments and especially with a testy customer who feels like she has been “betrayed” on her carpet cleaning pricing. Here is a very simple way to keep all your advertised price promotions straight and heading off ugly confrontations before they start …

Read the full story

Posted in quickTIPSComments (0)

Steve’s “Bleeding Hearts” Advice Column Directory

Steve’s “Bleeding Hearts” Advice Column Directory

Steve Toburen answers pleas for help from carpet cleaners, mold remediation and fire and water damage restoration professionals. If you are starting a carpet cleaning business or an experienced small business person you will surely find practical advice here.

Read the full story

Posted in Steve's "Bleeding Hearts" Advice ColumnComments (2)


Photos on flickr

Rss Feed Facebook button Flickr button Youtube button