How can I “work” my 70 year data base of installed carpets?

A 70 year old Texas carpet store is expanding into carpet cleaning. So how can they turn their thousands of long-term retail clients into carpet cleaning customers? Steve shares tips on how to win them now … or win them later.

Should I cover up shoddy carpet installations?

A Portland carpet cleaner has worked hard to build a retailer base. But now he is sick of bailing out his floor stores AND their “slap-it-in” installers! Steve suggests a middle ground…

2011’s TOP FIVE articles!

What reached out and grabbed our cleaner and restorer readers during 2011? This recap let’s you know what our little “band of brothers” focused on last year. You STILL can act on any of these ideas. Just don’t let 2012 leave you in its dust.

A cleaner reaches out to local carpet retailers …

Everyone wants carpet retailers to refer them and yet very few do. Steve explains why plus gives the “big picture” on how you can get retailers to enthusiastically promote your company. Plus Steve also puts out a call for help to all SFS members …

Facing the challenge of hiring your first tech? (Part 12)

You’re not alone. John and Meg Burdick are working their way through expanding their cleaning business. Share their thrills (and challenges) in “Meg’s Story”…