Posted on 01 January 2010.
Steve Toburen answers pleas for help from carpet cleaners, mold remediation and fire and water damage restoration professionals. If you are starting a carpet cleaning business or an experienced small business person you will surely find practical advice here.
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 05 January 2009.
Are you tired of being beat up by the “Great Recession”? Are your customers increasing their times between cleanings and/or having less done when they do call you? Many of our SFS members have implemented the “Stay Beautiful” residential “service contract” which guarantees your customer beautiful carpets forever AND they report great results. Download this FREE Special Report …
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Posted in Special Reports
Posted on 13 July 2009.
In the “good ole days” (pre-recession) you could get by with casually checking the nice big number at the end of your monthly Profit and Loss statement and then pop a cold one! Not anymore. You now need to focus like a hawk on your WEEKLY financials. This Flash Report form will help …
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Posted in Practical Paperwork
Posted on 22 June 2009.
This is a hard hitting Special Report with 10 Strategies that absolutely will transform your business- IF you implement them.
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Posted in Special Reports
Posted on 14 September 2009.
Steve shares how to “recession proof” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)
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Posted in Special Reports
Posted on 16 February 2010.
Does panic strike your cleaning company when the phone rings? Or even worse, have you lost your “sense of urgency” on the phone? Read how one multi-truck SFS graduate deals with the phone …
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Posted in quickTIPS
Posted on 12 July 2010.
A Wisconsin carpet cleaner has been looking for an “excuse” to call his tardy booking customers. Steve shares a great way to reach out to your clients and at the same time create a positive Moment of Truth …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 30 October 2009.
Way back in the 50′s Bo Diddley sang a song titled “Who Do You Love?” If Bo were around today he would change the lyrics to “Who Do You Trust?”
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Posted in SFS Instructor’s Blog
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