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	<title>Jon-Don&#039;s Strategies for Success &#187; contractors</title>
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	<description>Your success is our success  -  it&#039;s that simple.</description>
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		<title>Thanking the home owner after a water loss?</title>
		<link>http://sfs.jondon.com/3246/bhc/thanking-the-home-owner-after-a-water-loss</link>
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		<pubDate>Thu, 31 Dec 2009 20:32:17 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
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		<description><![CDATA[You have finished up restoring a water damaged home.  The home owner has been great to work with and the structural contractor has played ball.  So what can you do to thank everyone involved?  See what Steve suggests to one California SFS member that specializes in water damage restoration ...]]></description>
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		<title>One carpet cleaner&#8217;s house building odyssey after attending &#8220;Strategies for Success&#8221; &#8230;</title>
		<link>http://sfs.jondon.com/3180/bhc/sfs-a-mixed-blessing</link>
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		<pubDate>Mon, 28 Dec 2009 12:17:29 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[carpet cleaning business]]></category>
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		<description><![CDATA[One frustrated SFS carpet cleaner vents about the construction industry in general and contractor's almost total lack of customer service specifically.  Steve as usual finds a "silver lining" in this very bleak cloud ...]]></description>
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