NOTHING is worse than a non-working truck mount with the customer impatiently waiting! Here are two quick tips to keep your machine humming along and your blood pressure under control …
Learn the destructive tendencies of the typical Attention Deficit Hyperactive Disorder manager. If you see yourself here help is on the way!
Speed your work up and then SLOW DOWN to create a Customer Cheerleader! Little ideas like this will create a “cash flow machine” out of your carpet cleaning business.
Most carpet cleaners are chronically disorganized. Steve has “been there-done that” and freely admits that his paperwork is still a mess. But even so he shares five steps on how to organize your office and just maybe your life …
So are you easily distracted/impulsive/scatter-brained and/or hyper-active? Then you may be an ADHD manager and YES- Chuck Violand explains that there is hope for you!
Implement these “little details” to save time and money. Plus send in your “production ideas” to win great prizes!
Your email inbox: A harsh taskmaster and yet you can’t live without it! Steve shares some ideas on finding “e-mail balance”.
Is your carpet cleaning/restoration company constantly “leaking”? The first road to patching the leaks is to recognize the problem … and its cause. Chuck Violand points where to look for lost energy, profits, … you get the idea.
Do you “fritter away days”? Chuck Violand fights this tendency to waste time. Read here Chuck’s musings on how to avoid this destructive habit and live your life to its full potential.
VAST instructor, Jeff Cutshall, not only will dramatically improve your technician’s attitudes and actions in the customer’s home- he also runs his own commercial carpet cleaning business. Jeff shares how his company has cleaned up big time with “encapsulation” and just why you should get on board …
Sometimes “simple is best”. This tip will only cost you a few bucks but may save you hundreds of dollars in carpet cleaning chemicals cost. Read on …
Chuck Violand shows that we can learn a lot from the efficiency found in a pride of lions roaming the African Serengeti. However, many times new accounts take much longer to bring down than a plump gazelle. So you should just maybe check out Chuck’s warning admonition …