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	<title>Jon-Don&#039;s Strategies for Success &#187; emergency water damage</title>
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	<description>Your success is our success  -  it&#039;s that simple.</description>
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		<title>Don&#8217;t get caught in the middle between the adjuster and the property owner &#8230;</title>
		<link>http://sfs.jondon.com/3461/bhc/dont-get-caught-in-the-middle-between-the-adjuster-and-the-property-owner</link>
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		<pubDate>Mon, 08 Feb 2010 14:19:29 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[communication]]></category>
		<category><![CDATA[emergency water damage]]></category>
		<category><![CDATA[Illusion of Control]]></category>
		<category><![CDATA[insurance adjusters]]></category>
		<category><![CDATA[mold remediation]]></category>
		<category><![CDATA[restoration customer]]></category>
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		<description><![CDATA[It is always a tough relationship between the policy holder and the insurance company.  Your job is at least partly to keep all parties happy.  One hapless Kansas mold remediation contractor got caught in the middle.  Steve gives him some hints on how to stay out of this trap in the future ...]]></description>
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		<title>How can I get more water damage restoration jobs?</title>
		<link>http://sfs.jondon.com/3377/bhc/how-can-i-get-more-water-damage-restoration-jobs</link>
		<comments>http://sfs.jondon.com/3377/bhc/how-can-i-get-more-water-damage-restoration-jobs#comments</comments>
		<pubDate>Thu, 21 Jan 2010 14:20:16 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[emergency water damage]]></category>
		<category><![CDATA[insurance adjusters]]></category>
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		<category><![CDATA[water damage network]]></category>
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		<description><![CDATA[One California carpet cleaner has fallen in love with the profits available in emergency water damage restoration.  Steve explains he can get his fair share of water losses but it will take time and effort ...]]></description>
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		<title>Thanking the home owner after a water loss?</title>
		<link>http://sfs.jondon.com/3246/bhc/thanking-the-home-owner-after-a-water-loss</link>
		<comments>http://sfs.jondon.com/3246/bhc/thanking-the-home-owner-after-a-water-loss#comments</comments>
		<pubDate>Thu, 31 Dec 2009 20:32:17 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[contractor]]></category>
		<category><![CDATA[contractors]]></category>
		<category><![CDATA[customer comment quality assurance form]]></category>
		<category><![CDATA[emergency water damage]]></category>
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		<category><![CDATA[Strategic Partnership]]></category>
		<category><![CDATA[water damage restoration]]></category>
		<category><![CDATA[water loss]]></category>

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		<description><![CDATA[You have finished up restoring a water damaged home.  The home owner has been great to work with and the structural contractor has played ball.  So what can you do to thank everyone involved?  See what Steve suggests to one California SFS member that specializes in water damage restoration ...]]></description>
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