It is simple- to get respect you have to give it first. Harried business owners especially need to be wary of breaking this rule. Consider carefully Chuck’s thoughts on enhancing your “respect earning potential”…
Posted on 04 December 2009.
It is simple- to get respect you have to give it first. Harried business owners especially need to be wary of breaking this rule. Consider carefully Chuck’s thoughts on enhancing your “respect earning potential”…
Posted in SFS Instructor’s BlogComments (0)
Posted on 09 September 2009.
Jon-Don’s “Value Added Service for Technicians” seminar coordinator, Jeff Cutshall, shares a semi-humorous take on signs of impending burnout. Over the years Jeff has culled these symptoms from his students and your employees …
Posted in SFS Instructor’s BlogComments (0)
Posted on 26 July 2010.
It is just one of the cleaning industry’s “eternal questions”. Where is the “sweet spot” in compensating my employees? What is the simplest and most cost effective way to motivate technicians while still letting the company make a profit? Steve shares a few thoughts with a Richmond, VA carpet cleaner …
Posted in Steve's "Bleeding Hearts" Advice ColumnComments (4)
Posted on 09 November 2009.
So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!
Posted in Special ReportsComments (0)
Posted on 16 November 2009.
Everyone TALKS about giving “good customer service.” But few people actually DO anything about it! Change this destructive habit with this great “employee orientation” procedure. Even better, the download is FREE!
Posted in Practical PaperworkComments (0)
Posted on 12 October 2010.
Steve Toburen weighs in on how to create a “beautiful” company that will attract high-end clients, long term employees and most importantly a business buyer that is lusting to possess your company!
Posted in Special ReportsComments (0)
Posted on 14 September 2009.
Steve shares how to “recession proof” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)
Posted in Special ReportsComments (0)
Posted on 15 October 2010.
Chuck Violand proves that the old saying, “The fish rots from the head down” is constantly proved true when it comes to how we hire new employees. Escape from the “employee revolving door” by avoiding the trap of “desperation hiring” …
Posted in SFS Instructor’s BlogComments (3)
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