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Tag Archive | "employees"

Sick of being “on-call” 24-7 for water damage losses?

Sick of being “on-call” 24-7 for water damage losses?

Talk about a love-hate relationship! We all LOVE the big money of an “after hours” emergency water loss. (And aren’t they all “after hours” and usually at the most personally inconvenient time?) But an after hours call can sure play havoc with your personal life! A Nebraska carpet cleaner dumps on Steve and Steve dumps it right back!

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Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)

Carpet cleaning technician pay- commission vs. hourly?  What to do?

Carpet cleaning technician pay- commission vs. hourly? What to do?

It is just one of the cleaning industry’s “eternal questions”. Where is the “sweet spot” in compensating my employees? What is the simplest and most cost effective way to motivate technicians while still letting the company make a profit? Steve shares a few thoughts with a Richmond, VA carpet cleaner …

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Posted in Steve's "Bleeding Hearts" Advice ColumnComments (4)

After 15 years as a “Lone Wolf” carpet cleaner, should I expand?

After 15 years as a “Lone Wolf” carpet cleaner, should I expand?

A Portland carpet cleaner is at a cross roads in his life. Get big by taking on employees? Stay small as an owner operator? Steve’s answer may surprise you …

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Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)

Adding “Employee Accountability” To Your Company

Adding “Employee Accountability” To Your Company

So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!

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Recession Proofing Your Restoration Business

Recession Proofing Your Restoration Business

Steve shares how to “recession proof” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)

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So can my carpet cleaning business gross 700K per year in my 30,000 person market base?

So can my carpet cleaning business gross 700K per year in my 30,000 person market base?

Are you enjoying the lifestyle benefits of living in the countryside? GREAT! This small town carpet cleaner asks, “Can I build a ‘real business’ in a market base of only 30,000 people?” Steve shares how he did it …

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Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)

Procedure- Initial Value Added Service Pre-Training

Procedure- Initial Value Added Service Pre-Training

Everyone TALKS about giving “good customer service.” But few people actually DO anything about it! Change this destructive habit with this great “employee orientation” procedure. Even better, the download is FREE!

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Avoiding the Road In-Between

Avoiding the Road In-Between

This SFS Special Report can help you to find the path in business that best suits you and your goals in life.

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