Tag Archive | "employees"

Respect? You have to earn it first!

It is simple- to get respect you have to give it first. Harried business owners especially need to be wary of breaking this rule. Consider carefully Chuck’s thoughts on enhancing your “respect earning potential”…

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Are you burning out cleaning???

Jon-Don’s “Value Added Service for Technicians” seminar coordinator, Jeff Cutshall, shares a semi-humorous take on signs of impending burnout. Over the years Jeff has culled these symptoms from his students and your employees …

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Carpet cleaning technician pay- commission vs. hourly? What to do?

It is just one of the cleaning industry’s “eternal questions”. Where is the “sweet spot” in compensating my employees? What is the simplest and most cost effective way to motivate technicians while still letting the company make a profit? Steve shares a few thoughts with a Richmond, VA carpet cleaner …

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Adding “Employee Accountability” To Your Company

So are you feeling the weight of the world on your shoulders? Share the load with your people (and help them stay honest too!) with this Special Report: “Adding Employee Accountability in Your Company”!

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Procedure- Initial Value Added Service Pre-Training

Everyone TALKS about giving “good customer service.” But few people actually DO anything about it! Change this destructive habit with this great “employee orientation” procedure. Even better, the download is FREE!

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A “Beauty Makeover” check list for your cleaning business

Steve Toburen weighs in on how to create a “beautiful” company that will attract high-end clients, long term employees and most importantly a business buyer that is lusting to possess your company!

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Recession Proofing Your Restoration Business

Steve shares how to “recession proof” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)

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How NOT to hire carpet cleaning techs!

Chuck Violand proves that the old saying, “The fish rots from the head down” is constantly proved true when it comes to how we hire new employees. Escape from the “employee revolving door” by avoiding the trap of “desperation hiring” …

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