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	<title>Jon-Don&#039;s Strategies for Success &#187; employees</title>
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	<link>http://sfs.jondon.com</link>
	<description>Your success is our success  -  it&#039;s that simple.</description>
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		<title>Carpet cleaning technician pay- commission vs. hourly?  What to do?</title>
		<link>http://sfs.jondon.com/5419/bhc/carpet-cleaning-technician-pay-commission-vs-hourly-what-to-do</link>
		<comments>http://sfs.jondon.com/5419/bhc/carpet-cleaning-technician-pay-commission-vs-hourly-what-to-do#comments</comments>
		<pubDate>Mon, 26 Jul 2010 13:44:48 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[carpet cleaning business growth]]></category>
		<category><![CDATA[commission]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[motivating carpet cleaning technicians]]></category>
		<category><![CDATA[payroll]]></category>
		<category><![CDATA[upselling]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=5419</guid>
		<description><![CDATA[It is just one of the cleaning industry's "eternal questions".  Where is the "sweet spot" in compensating my employees?  What is the simplest and most cost effective way to motivate technicians while still letting the company make a profit?  Steve shares a few thoughts with a Richmond, VA carpet cleaner ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>One tech or two on our carpet cleaning trucks?</title>
		<link>http://sfs.jondon.com/5421/bhc/one-tech-or-two-on-our-carpet-cleaning-trucks</link>
		<comments>http://sfs.jondon.com/5421/bhc/one-tech-or-two-on-our-carpet-cleaning-trucks#comments</comments>
		<pubDate>Thu, 08 Jul 2010 19:55:23 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[partner]]></category>
		<category><![CDATA[security]]></category>
		<category><![CDATA[starting carpet cleaning]]></category>
		<category><![CDATA[starting out]]></category>
		<category><![CDATA[truck mount]]></category>
		<category><![CDATA[truck work crew]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=5421</guid>
		<description><![CDATA[Nothing (except giving estimates over the phone) will get carpet cleaners more agitated than the eternal question of one person versus two person crews.  Steve explains why he came down somewhere in the middle ...]]></description>
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		<slash:comments>0</slash:comments>
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		<title>&#8220;Baking bread&#8221; by developing your cleaning/restoration business managers OR maybe just yourself!</title>
		<link>http://sfs.jondon.com/4851/blog/baking-bread-by-developing-your-cleaning-restoration-business-managers</link>
		<comments>http://sfs.jondon.com/4851/blog/baking-bread-by-developing-your-cleaning-restoration-business-managers#comments</comments>
		<pubDate>Fri, 25 Jun 2010 16:31:13 +0000</pubDate>
		<dc:creator>Chuck Violand</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[employee development]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[hiring managers]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[small cleaning business management]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=4851</guid>
		<description><![CDATA[There is a very thin line between "controlled delegation of authority"(good) and "total abdication of responsibility"(bad)!  Chuck Violand has been reflecting on this struggle as he engages in his favorite hobby- baking bread!]]></description>
		<wfw:commentRss>http://sfs.jondon.com/4851/blog/baking-bread-by-developing-your-cleaning-restoration-business-managers/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>What can carpet cleaners learn from Disney?</title>
		<link>http://sfs.jondon.com/4814/blog/what-can-carpet-cleaners-restorers-learn-from-disney</link>
		<comments>http://sfs.jondon.com/4814/blog/what-can-carpet-cleaners-restorers-learn-from-disney#comments</comments>
		<pubDate>Fri, 18 Jun 2010 17:45:40 +0000</pubDate>
		<dc:creator>Bill Yeadon</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[carpet cleaning technicians]]></category>
		<category><![CDATA[customer eyeglasses]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[equipment]]></category>
		<category><![CDATA[first impression]]></category>
		<category><![CDATA[hygiene]]></category>
		<category><![CDATA[marketing to women]]></category>
		<category><![CDATA[truck mount appearance]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=4814</guid>
		<description><![CDATA[Cleaners and restorers can learn a lot about how to run their operations from the legendary Walt Disney. After 55 years, Disney continues to be the most visited place in America. As with so many other things in life, it is focus on the little things that makes the difference ...]]></description>
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		<slash:comments>2</slash:comments>
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		<title>Boost your carpet cleaning technician&#8217;s morale</title>
		<link>http://sfs.jondon.com/5183/resources/quicktips/boost-your-carpet-cleaning-technicians-morale</link>
		<comments>http://sfs.jondon.com/5183/resources/quicktips/boost-your-carpet-cleaning-technicians-morale#comments</comments>
		<pubDate>Tue, 15 Jun 2010 13:53:16 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[quickTIPS]]></category>
		<category><![CDATA[company morale]]></category>
		<category><![CDATA[customer concerns]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[motivating carpet cleaning technicians]]></category>
		<category><![CDATA[Quality Check calls]]></category>
		<category><![CDATA[Value Added Service for Technicians seminar]]></category>
		<category><![CDATA[VAST]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=5183</guid>
		<description><![CDATA["Quality Check" calls made the day after the cleaning service are a great way to verify that the home owner is delighted.  (If you aren't doing them, start now!)  However, this week's quickTIP shows how to "double dip" with your Q/C calls by creating a positive Moment of Truth for your technicians.]]></description>
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		<slash:comments>0</slash:comments>
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		<title>So can my carpet cleaning business gross 700K per year in my 30,000 person market base?</title>
		<link>http://sfs.jondon.com/4859/bhc/so-can-my-carpet-cleaning-business-gross-700k-per-year-in-my-30k-person-market-base</link>
		<comments>http://sfs.jondon.com/4859/bhc/so-can-my-carpet-cleaning-business-gross-700k-per-year-in-my-30k-person-market-base#comments</comments>
		<pubDate>Fri, 28 May 2010 12:42:29 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[Steve's "Bleeding Hearts" Advice Column]]></category>
		<category><![CDATA[competition]]></category>
		<category><![CDATA[diversification]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[family carpet cleaning business]]></category>
		<category><![CDATA[maintenance contract commercial cleaning]]></category>
		<category><![CDATA[owner/operator]]></category>
		<category><![CDATA[positioning]]></category>
		<category><![CDATA[profit]]></category>
		<category><![CDATA[small market base]]></category>
		<category><![CDATA[stay beautiful maintenance program]]></category>
		<category><![CDATA[temporary help]]></category>
		<category><![CDATA[water damage restoration]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=4859</guid>
		<description><![CDATA[Are you enjoying the lifestyle benefits of living in the countryside? GREAT! This small town carpet cleaner asks, "Can I build a 'real business' in a market base of only 30,000 people?" Steve shares how he did it ...]]></description>
		<wfw:commentRss>http://sfs.jondon.com/4859/bhc/so-can-my-carpet-cleaning-business-gross-700k-per-year-in-my-30k-person-market-base/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>Steve&#8217;s &#8220;Cry for Help&#8221;- Keeping tabs on your employees with GPS van tracking</title>
		<link>http://sfs.jondon.com/4683/blog/steves-cry-for-help-gps-carpet-cleaning-service-vehicle-tracking</link>
		<comments>http://sfs.jondon.com/4683/blog/steves-cry-for-help-gps-carpet-cleaning-service-vehicle-tracking#comments</comments>
		<pubDate>Tue, 27 Apr 2010 15:40:05 +0000</pubDate>
		<dc:creator>Steve Toburen</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[accountability]]></category>
		<category><![CDATA[carpet cleaning employees]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[GPS tracking]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[theft prevention]]></category>
		<category><![CDATA[truck mount]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=4683</guid>
		<description><![CDATA[Do you know where your employees are ... right now?! Do you think you should know? Steve feels adding "Employee Accountability" to your company is essential.  One way to gently "hold your employee's feet to the fire" is to start tracking your vehicles with a GPS online service.  Steve is asking for your "been there- done that" experiences ...]]></description>
		<wfw:commentRss>http://sfs.jondon.com/4683/blog/steves-cry-for-help-gps-carpet-cleaning-service-vehicle-tracking/feed</wfw:commentRss>
		<slash:comments>2</slash:comments>
		</item>
		<item>
		<title>How to develop and manage your carpet cleaning/restoration business &#8220;crew&#8221;.</title>
		<link>http://sfs.jondon.com/3647/blog/developing-and-managing-your-carpet-cleaningrestoration-business-crew</link>
		<comments>http://sfs.jondon.com/3647/blog/developing-and-managing-your-carpet-cleaningrestoration-business-crew#comments</comments>
		<pubDate>Fri, 16 Apr 2010 15:02:37 +0000</pubDate>
		<dc:creator>Chuck Violand</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[boat analogy]]></category>
		<category><![CDATA[carpet cleaning business growth]]></category>
		<category><![CDATA[cleaning business employees]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[entrepreneurs]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[owner/operator]]></category>
		<category><![CDATA[small cleaning business]]></category>
		<category><![CDATA[small cleaning business management]]></category>
		<category><![CDATA[training]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=3647</guid>
		<description><![CDATA[As carpet cleaning or restoration operation owners we love to bellyache about how "you can't find good people anymore"!  But as Chuck Violand explains, could it be that the fickle finger of guilt points more at us as small business owners and our abdication of our responsibilities as the skipper to develop our crew?  Read on ...]]></description>
		<wfw:commentRss>http://sfs.jondon.com/3647/blog/developing-and-managing-your-carpet-cleaningrestoration-business-crew/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
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		<title>&#8220;Toto, I don&#8217;t think we&#8217;re cleaning carpet in Kansas anymore!&#8221;</title>
		<link>http://sfs.jondon.com/3915/blog/toto-i-dont-think-we-are-cleaning-carpet-in-kansas-value-in-bad-economy</link>
		<comments>http://sfs.jondon.com/3915/blog/toto-i-dont-think-we-are-cleaning-carpet-in-kansas-value-in-bad-economy#comments</comments>
		<pubDate>Thu, 15 Apr 2010 14:18:32 +0000</pubDate>
		<dc:creator>Bill Yeadon</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[carpet cleaning training]]></category>
		<category><![CDATA[community]]></category>
		<category><![CDATA[company image]]></category>
		<category><![CDATA[economy]]></category>
		<category><![CDATA[education]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[positioning]]></category>
		<category><![CDATA[social media marketing]]></category>
		<category><![CDATA[tough economy]]></category>
		<category><![CDATA[value conscious cleaning customers]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=3915</guid>
		<description><![CDATA[What do Rock &#038; Roll, Toto, and Facebook have to do with your cleaning business? Value conscious customers!! Big Billy Yeadon advises carpet cleaners to keep an eye on their company image in this new economic climate. So how and what are you contributing to your community?]]></description>
		<wfw:commentRss>http://sfs.jondon.com/3915/blog/toto-i-dont-think-we-are-cleaning-carpet-in-kansas-value-in-bad-economy/feed</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>So what type of crew members do you want to employ on your carpet cleaning &#8220;sail boat&#8221;?</title>
		<link>http://sfs.jondon.com/3645/blog/so-what-type-of-employees-do-you-want-to-employ-in-your-carpet-cleaning-business</link>
		<comments>http://sfs.jondon.com/3645/blog/so-what-type-of-employees-do-you-want-to-employ-in-your-carpet-cleaning-business#comments</comments>
		<pubDate>Fri, 09 Apr 2010 15:01:35 +0000</pubDate>
		<dc:creator>Chuck Violand</dc:creator>
				<category><![CDATA[SFS Instructor’s Blog]]></category>
		<category><![CDATA[advisors]]></category>
		<category><![CDATA[boat analogy]]></category>
		<category><![CDATA[carpet cleaning business]]></category>
		<category><![CDATA[carpet cleaning business growth]]></category>
		<category><![CDATA[cleaning business employees]]></category>
		<category><![CDATA[employees]]></category>
		<category><![CDATA[executives]]></category>
		<category><![CDATA[hiring]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[manage]]></category>
		<category><![CDATA[management]]></category>
		<category><![CDATA[people skills]]></category>
		<category><![CDATA[small cleaning business management]]></category>
		<category><![CDATA[thinkers]]></category>

		<guid isPermaLink="false">http://sfs.jondon.com/?p=3645</guid>
		<description><![CDATA[What type of employees do you want?  Easy, you say, "The very best!"  Not so fast here.  Chuck Violand shares how the size of your company will determine the profile of the employee you want to go "sailing" with you on some very choppy cleaning business seas!]]></description>
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