Jon-Don's Strategies for Success- Marketing, Pricing and Management for Carpet Cleaning, Restoration, and Janitorial

You may know the Jon-Don “Bobbsey Twins”- Steve Toburen and “Big Billy Yeadon”- as two of the leading management/marketing experts in the Cleaning & Restoration Industry. But Steve and Bill have also pushed around their share of buffers and cleaning heads in their time. In this new “Clean Talk” column Bill shares the technical wisdom of his years (which are considerable!) and Steve chimes in …

In the “good ole days” (pre-recession) you could get by with casually checking the nice big number at the end of your monthly Profit and Loss statement and then pop a cold one! Not anymore. You now need to focus like a hawk on your WEEKLY financials. This Flash Report form will help …

Time to get serious about making production. No need for controversy, each of these rotary wands specializes in its respective field. Invest your precious funds in the solution that best fits your cleaning business goals.

Implement these “little details” to save time and money. Plus send in your “production ideas” to win great prizes!

Make Cheerleaders in residential carpet cleaning before you even turn on your truckmount. How? Give your customer “the Illusion of Control”.

Don’t let “the customer’s problem become your problem”. Implement this little QuickTIP before your spring rush and avoid doing an “unpaid water damage loss” for a very ticked off and wet client!

Avoid negative and even dangerous Moments of Truth in the winter with this great little reminder! (Plus your back will thank you too!)

Many of your long time customers may not even KNOW you offer carpet protection. Routinely remind them about ScotchGard and you’ll Make More Money!