You must control the “company routine” you (and your techs) have with each client. Because customers LOVE consistency!
Tag Archives | ID badge
Follow this 5-step Preinspection Format the first time you price any job to increase sales and make more Cheerleaders.
Improve your worker’s sense of self worth and you will create long term employees who love their job.
So you’ve arrived on time, introduced yourself and you’re even wearing your photo I.D. badge. Now what?
You’ve invested a lot finding, interviewing and hiring a new employee. Now help them to feel like part of your family….
Wearing a simple photo ID badge calms your first time client’s silent fears and is a great Moment of Truth. Now Steve weighs in on how to get even more traction out of ID badges!
You (and your employees) have a very short time to put your customer’s mind at ease. How long? Steve says two minutes! So you better get started off right…
No one wants your previous customer’s “issues” brought into their home. So keep your clothes problem (and lint/ fiber/ dander) free with this little TIP …
Here is a simple, easy and cheap QuickTIP that will reassure the home owner AND create a “moving billboard’ out of every one of your employees …