Disaster restoration has the most adversarial environment and yet the biggest potential profits of any cleaning service you can offer. So which side of this “double-edged sword” will you wind up on? It all depends on “doing it right” by communicating well …

It is always a tough relationship between the policy holder and the insurance company. Your job is at least partly to keep all parties happy. One hapless Kansas mold remediation contractor got caught in the middle. Steve gives him some hints on how to stay out of this trap in the future …

One California carpet cleaner has fallen in love with the profits available in emergency water damage restoration. Steve explains he can get his fair share of water losses but it will take time and effort …

A free and open seminar presented by Phil Rosebrook, Jr. and Steve Toburen

Obviously no 12 point Report is going to cover everything you need for success in restoration, but our guess is you will find downloading “12 Secrets for a Smoother Running Restoration Business” well worth your time.

Steve pleads guilty, your Honor, but with both an explanation (justification?) and a promise to make things right for all you restoration-only SFS site members …