Tag Archive | "leadership"

The two BIG responsibilities of a good leader …

The two BIG responsibilities of a good leader …

Most of us entered the carpet cleaning industry by the “back door”- as technicians first. No shame in that. But sooner or later most carpet cleaners must morph into being a “leader” in their company. Being a good leader is both simpler and infinitely more difficult than you may have ever imagined …

Read the full story

Posted in SFS Instructor’s BlogComments (0)

Is your cleaning business a “leaky bucket”?

Is your cleaning business a “leaky bucket”?

Is your carpet cleaning/restoration company constantly “leaking”? The first road to patching the leaks is to recognize the problem … and its cause. Chuck Violand points where to look for lost energy, profits, … you get the idea.

Read the full story

Posted in SFS Instructor’s BlogComments (0)

“The 20 Foot Rule”: Improving relationships.

“The 20 Foot Rule”: Improving relationships.

Make eye contact and say hello. Sounds simple. However, many of us struggle with even the most basic people skills. Here is a simple rule to make it happen for you and your workforce.

Read the full story

Posted in SFS Instructor’s BlogComments (0)

Don’t be a “Chief Problem Solver”- Part II

Don’t be a “Chief Problem Solver”- Part II

So Chuck has weighed in earlier on why you need to get out of solving every single problem for your employees. Yet you are probably already there! So how do you get out of being a “problem solving Sugar Daddy”? Follow these four steps to relief…

Read the full story

Posted in SFS Instructor’s BlogComments (0)

What can carpet cleaners learn from Honda?

What can carpet cleaners learn from Honda?

Even with Honda’s high quality (and profits) their executives still aren’t happy. Why not? Chuck Violand explains and in the process you will learn a valuable lesson for your cleaning and restoration business …

Read the full story

Posted in SFS Instructor’s BlogComments (0)

The best business books from 2010- Pick one.

The best business books from 2010- Pick one.

Remember in 2011 you were going to read more than the Sports Illustrated Swimsuit edition? Well guess what? No more excuses! If you walk into Borders you will be overwhelmed by choices so let us help!

Read the full story

Posted in SFS Instructor’s BlogComments (1)

Feeding your carpet cleaning troops …

Feeding your carpet cleaning troops …

Do you ever feel like you are leading the troops in a daily war? Chuck Violand brings up that your soldier employees need much more than a pay check. They need emotional support and comfort. How can you deliver? One great way is with FOOD!

Read the full story

Posted in SFS Instructor’s BlogComments (0)

Woody Allen- the next carpet cleaning industry guru?

Woody Allen- the next carpet cleaning industry guru?

Woody Allen postulated years ago that “75% of success is just showing up”! Chuck Violand focuses on that other vital 25% which you can control …

Read the full story

Posted in SFS Instructor’s BlogComments (0)

For Technical Tips and Training

Training Manuals, Technical Tips, Videos, Business Articles, Industry News