Posted on 20 August 2010.
Most of us entered the carpet cleaning industry by the “back door”- as technicians first. No shame in that. But sooner or later most carpet cleaners must morph into being a “leader” in their company. Being a good leader is both simpler and infinitely more difficult than you may have ever imagined …
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Posted in SFS Instructor’s Blog
Posted on 10 December 2010.
Is your carpet cleaning/restoration company constantly “leaking”? The first road to patching the leaks is to recognize the problem … and its cause. Chuck Violand points where to look for lost energy, profits, … you get the idea.
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Posted in SFS Instructor’s Blog
Posted on 29 July 2011.
Make eye contact and say hello. Sounds simple. However, many of us struggle with even the most basic people skills. Here is a simple rule to make it happen for you and your workforce.
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Posted in SFS Instructor’s Blog
Posted on 29 November 2010.
So Chuck has weighed in earlier on why you need to get out of solving every single problem for your employees. Yet you are probably already there! So how do you get out of being a “problem solving Sugar Daddy”? Follow these four steps to relief…
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Posted in SFS Instructor’s Blog
Posted on 01 October 2010.
Even with Honda’s high quality (and profits) their executives still aren’t happy. Why not? Chuck Violand explains and in the process you will learn a valuable lesson for your cleaning and restoration business …
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Posted in SFS Instructor’s Blog
Posted on 12 January 2011.
Remember in 2011 you were going to read more than the Sports Illustrated Swimsuit edition? Well guess what? No more excuses! If you walk into Borders you will be overwhelmed by choices so let us help!
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Posted in SFS Instructor’s Blog
Posted on 23 July 2010.
Do you ever feel like you are leading the troops in a daily war? Chuck Violand brings up that your soldier employees need much more than a pay check. They need emotional support and comfort. How can you deliver? One great way is with FOOD!
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Posted in SFS Instructor’s Blog
Posted on 03 September 2010.
Woody Allen postulated years ago that “75% of success is just showing up”! Chuck Violand focuses on that other vital 25% which you can control …
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Posted in SFS Instructor’s Blog
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