Stop sending broken/unsafe equipment back out on the job!

Equipment breaks down. Its part of production and nature of our industry. It’s OK. But continously sending damaged equipment back into the field is NOT ok. Here’s how to break the cycle…

Escaping Groundhog Day Management – Part IV (Focus)

Owners that constantly change direction and don’t follow through on any of the plans get the company in trouble.

How can I motivate my sales staff?

A California cleaning, restoration and flooring sales company owner is struggling with “demotivated” sales people. Steve shares some principles on how to run an upbeat sales meeting and how to help your staff (or you!) sell more jobs!

The causes of “Swarm Management”- Part II

As a company grows, it’s easy to lose control. If you aren’t careful the company morphs into a creature that nobody recognizes and is neither efficient nor a fun place to work at!