Tag Archive | "people skills"

“Information age” to the “conceptual age”- where do I fit in?

“Information age” to the “conceptual age”- where do I fit in?

You may be “just a carpet cleaner” but have you ever been accused of being “a blue-sky person”? Do you recall information better when it is explained in story form? Have you noticed that one of your child’s favorite sayings is “Mommy, read me a story?” If your head is nodding up and down, you are going to love this book.

Read the full story

Posted in Big Billy's Books & BlogsComments (0)

Don’t be a “Chief Problem Solver”- Part II

Don’t be a “Chief Problem Solver”- Part II

So Chuck has weighed in earlier on why you need to get out of solving every single problem for your employees. Yet you are probably already there! So how do you get out of being a “problem solving Sugar Daddy”? Follow these four steps to relief…

Read the full story

Posted in SFS Instructor’s BlogComments (0)

Hiring the “right” carpet cleaning technician

Hiring the “right” carpet cleaning technician

IF you are going to hire employees you must “do it right”. Steve shares one great tip on where to find them …

Read the full story

Posted in quickTIPSComments (1)

So what “Success Skills” are you lacking? (Part I)

So what “Success Skills” are you lacking? (Part I)

Sure, nobody cleans better than you do. Wonderful! We salute your hard work! And yet, are you still struggling after all these years? In this series Chuck Violand shares a few possible reasons why…

Read the full story

Posted in SFS Instructor’s BlogComments (0)

So what type of crew members do you want to employ on your carpet cleaning “sail boat”?

So what type of crew members do you want to employ on your carpet cleaning “sail boat”?

What type of employees do you want? Easy, you say, “The very best!” Not so fast here. Chuck Violand shares how the size of your company will determine the profile of the employee you want to go “sailing” with you on some very choppy cleaning business seas!

Read the full story

Posted in SFS Instructor’s BlogComments (0)

To solve problems: “Less can be more”

To solve problems: “Less can be more”

How many times have you screamed, “Don’t just stand there- DO SOMETHING!” SFS instructor Chuck Violand explains the best strategy may be to “do nothing”…

Read the full story

Posted in SFS Instructor’s BlogComments (0)


For Technical Tips and Training

Training Manuals, Technical Tips, Videos, Business Articles, Industry News