So you finally muster up the courage to visit a great prospect for your regular commercial carpet maintenance. Even better, the owner agrees to see you! So NOW what do you do???
Posted on 20 February 2012.
So you finally muster up the courage to visit a great prospect for your regular commercial carpet maintenance. Even better, the owner agrees to see you! So NOW what do you do???
Posted in Practical PaperworkComments (4)
Posted on 01 June 2009.
The dreaded question of “how much?” meets it’s match in this Special Report.
Posted in Special ReportsComments (0)
Posted on 29 June 2009.
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
Posted in Special ReportsComments (3)
Posted on 30 January 2012.
This Water Damage Interview Form will help you (and more importantly your employees) give structure to your initial “emergency response”
Posted in Practical PaperworkComments (0)
Posted on 29 December 2010.
Everyone is talking about Groupon. Is it a great new marketing tool for our industry or just “Val Pak on steroids”? Bill Yeadon says “It all depends”!
Posted in Big Billy's Books & BlogsComments (4)
Posted on 23 August 2010.
A Little Rock carpet cleaner has FINALLY gathered up his courage to raise prices. But how to do it and when to tell his repeat customers has him stumped. Steve shares his patented 5 step system to raising prices …
Posted in Steve's "Bleeding Hearts" Advice ColumnComments (3)
Posted on 22 October 2010.
A Tampa carpet cleaner agonizes over whether to charge less for encapsulation instead of HWE with his truck mount. What factors should be weighed? Steve dives in with his favorite dentist analogy …
Posted in Steve's "Bleeding Hearts" Advice ColumnComments (2)
Posted on 05 August 2010.
Any phone script needs tweaking now and then… Steve Toburen’s SFS carpet cleaning phone script is due for a little fine tuning of its own. With these modifications you now have the option of giving a price over the phone and STILL book the job!
Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)
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