Never “bicker” over how you measure
Steve shares his tips on avoiding the needless and time-consuming “discussions” with the customer on how the work area should be measured.
proposal
Never “present”- RECOMMEND!
Become an expert consultant sincerely interested in solving your client’s problems and they will respond by becoming loyal (and very profitable) Cheerleader Customers.
Getting beat up on regular commercial cleaning contracts?
A Las Vegas carpet cleaner finds commercial customers simply don’t want to commit in writing. Steve shares some hard learned lessons from his 20 years down in the trenches …
ALWAYS submit 3 (or more) ‘Price/Frequency/Zoned Area Options’!
Commercial carpet cleaning contracts are awesome – yet few cleaners have them. Get more contracts by offering different price options. Here’s how.
Using “Show and Sell” to get new commercial accounts!
“Reach out” to commercial property managers by discovering and then fixing their problem areas- for FREE! Steve shares four proactive “show and tell” secrets that will win you long term contracts…
How to gain “Open Access” on commercial accounts
Open access means less hassle for the customer and way more flexibility for you. Here’s how to get the key on commercial accounts.
How to improve commercial cleaning program proposals?
Writing commercial cleaning program proposals is not an easy task. But with Steve’s suggestions you can be sure to include the right information.
Can you negotiate DOWN while keeping your profits UP?
I often made MORE net profit on the smaller job! Here’s how …
How to “convert” a big cleanup into a regular contract account
A Carolina cleaner is all excited about a big job. Steve returns him to reality with a reminder on regular cash flow and how to get it.
How much should I charge in commercial cleaning?
This simple form will help you gather the information you need to know your true production costs and therefore how much to charge in commercial cleaning.
How to sell more cleaning contracts
Most commercial prospects want just a PRICE from you. Here’s how to sell your contract cleaning services. How??? Use this Commercial Carpet Analysis.
Selling the BIG property management accounts?
Making “cold call” sales visits can be downright scary. Steve encourages this Arizonan cleaner to be realistic, offers his advice and some moral support!
“I need help with a complex commercial cleaning bid!”
A California carpet cleaner is “drowning in the details” of a commercial cleaning bid. How should a carpet cleaner calculate a really large commercial job? Steve helps him rescue what may be a “golden opportunity”.
Commercial proposal butterflies …
Our Strategies for Success member has captured the interest of a big commercial account. But he finds actually generating the proposal to be a daunting task. But fear not! Steve rides to the rescue with a step-by-step answer …