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Tag Archive | "relationships"

Feeding your carpet cleaning troops …

Feeding your carpet cleaning troops …

Do you ever feel like you are leading the troops in a daily war? Chuck Violand brings up that your soldier employees need much more than a pay check. They need emotional support and comfort. How can you deliver? One great way is with FOOD!

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Posted in SFS Instructor’s BlogComments (0)

Do we need to personally call back every single carpet cleaning job?

Do we need to personally call back every single carpet cleaning job?

An experienced Omaha area carpet cleaner is in danger of letting his quest for “time efficiency” threaten the all important personal relationship with his cleaning customers he has worked so hard to develop. Steve searches for the productive middle ground …

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Posted in Steve's "Bleeding Hearts" Advice ColumnComments (0)

How much is your cell phone “costing” you?

How much is your cell phone “costing” you?

Our hi-tech world can keep you constantly connected. Is that always a good thing? Chuck Violand evaluates this current (and in his opinion very damaging) trend …

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Posted in SFS Instructor’s BlogComments (0)


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