Posted on 29 July 2010.
We all want to increase profit per job. But Steve warns against getting distracted peddling product for pennies when you could be making Cheerleaders (aka. word of mouth referral machines). How?? GIVE AWAY a bottle of “Free Lifetime Spotter” to every customer …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 12 July 2010.
A Wisconsin carpet cleaner has been looking for an “excuse” to call his tardy booking customers. Steve shares a great way to reach out to your clients and at the same time create a positive Moment of Truth …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 10 June 2010.
After having thoroughly impressed the customer with your cleaning and service skills, it is now time to lay the ground work for a future relationship. What better way than with a gift that “keeps on giving”?
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 07 June 2010.
A Tennessee carpet cleaner wants more cleaning work but isn’t quite ready to take the door-to-door plunge. Steve gives him some perspective on his time management …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 18 February 2010.
One California carpet cleaner wants to know if he could be sued in a house break-in where supposedly the thieves targeted the home after seeing the door hanger outside. Hmmm … good question! Where do you folks come up with this stuff! Steve takes the query and runs with it …
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Posted in Steve's "Bleeding Hearts" Advice Column
Posted on 05 September 2009.
Big Billy Yeadon shares how to increase your share of a $41,000,000,000.00 (that’s a whole lot of zeros!) market that many other cleaners are missing out on …
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Posted in Special Reports
Posted on 06 July 2009.
This information has been tested and refined over the last thirty years. First by me and now for the last ten-plus years by our over 2,000 SFS members.
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Posted in Special Reports
Posted on 29 June 2009.
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
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Posted in Special Reports
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