Nothing (except giving estimates over the phone) will get carpet cleaners more agitated than the eternal question of one person versus two person crews. Steve explains why he came down somewhere in the middle …

After an extended absence from our industry an independent cleaner is looking to get back in the game. He’s looking for a shortcut to success but as usual Steve tells it like it is …

A Maine cleaning professional frets about the survival rate among carpet cleaning start ups. Steve never did and explains why you don’t need to worry about other people’s “survival rate” else either …

It makes a lot of sense to start your cleaning or restoration business out of your house. However, sooner or later you will be faced with the question of “when should I stop storing all these cleaning chemicals and equipment in my garage?” Steve waxes nostalgic …

True or false- “Every penny counts when you are a brand new carpet cleaner.” Steve’s answer to a neophyte North Carolina, new to carpet cleaning, may surprise you. Here’s a hint: the cleaning chemical supplies you buy are not the most important factor …

A prospective Denver carpet cleaner has caught the “entrepreneurial cleaning bug” but his wife just isn’t excited about this new development. Steve timidly ventures into the “family counseling” field with some hard-learned wisdom from his own experience in cleaning up …

In a perfect world your first clients would all be clamoring for clean carpets BEFORE you even open your doors for business. Surprise! It doesn’t work that way, as one slightly disillusioned Kansas City carpet cleaner is finding out …

When entering a new industry it can be an oh-so-very-overwhelming journey. So it is tempting to go the pre-packaged equipment route, especially if the company offers you a “protected territory” for your carpet cleaning business. But Steve says to be very, very careful. After all, you are putting one more link in the “supplier chain” …