Make a “day before” phone call
A “day before” Confirmation Call creates efficiency and profitability for you. Even better, it is a great positive Moment of Truth for the home owner…
truck work crew
Consider part time instead of full time workers
Ready to hire your first employee? Or maybe due to expansion you are eying the possibility of hiring more. Steve highlights the benefits of using part-time help.
Surviving winter’s challenges!
The logistics of working in snow, ice and freezing temperatures can be miserable! Yet you got to pay the bills. These tools will make it easier.
The life you save may be your own! (Or your customer’s life!)
Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …
Are you STILL ‘hiding out’ on the truck?
How can you define your ‘highest and best use’ in business, and thus guarantee your family’s future financial security?
“What happens IF…?”
The single most important “working safety” rule is a simple one-size-fits-all question…
How to keep cleaning equipment in working condition
Use this Equipment Repair Sheet (ERS) to let the office know about broken tools AND get them fixed right away.
How to ‘stage manage’ your employee’s job routine
For a turnkey profitable company you must focus on efficient, consistent production AND a positive customer experience. This means defining the job routine.
How to be more productive in water damage restoration setup
This Water Damage “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.
Start ‘getting off the truck’ while you are still having fun!
7 steps to take now for building your company into a true Critical Mass Business and getting off the truck while you are still having fun.
Avoid dangerous carbon monoxide poisoning
Develop a solid and consistent work routine that avoids carbon monoxide.
How to promote personal safety on the jobsite
This Personal Protection Inventory List gives each on-location tech their very own PPE bag and makes them accountable.
No more clutter in your service truck!
Clutter is a fire hazard, a Negative MOT and even worse it breeds… more clutter! So here is a No-More-Clutter Checklist
No more wasted trips to the service truck!
Getting more done in less time means increased profits. Let’s focus on fewer steps back and forth when setting up on the job.
“Steve, why are my techs such pigs?”
A Nevada carpet cleaner is struggling with “don’t give a darn” employees. Steve shares how he solved the same problem in his company.