7:30-7:55 AM SFS “Play Time”! (Optional) Your last early morning chance to ask questions and learn from our Jon-Don reps. Plus Steve Toburen will be in early for any personal consulting. Then we’ll tie up our super-intense five days together starting at 8:00 AM sharp!
The Final Two Steps to Implement Value Added Service
Step #5 – Let Your Employees Know How They Are Doing
Employee Evaluations: How to help them stay “on track”
Company Staff Meetings: How to keep your “team pumped up”!
Step #6 – If They Won’t Play Ball- Fire Them! (This may be the most important step!)
The Why (and How) of Terminating Employees: 6 steps to fire someone.
“Good Fences Make Good Neighbors”- 16 security measures to take now!
How to Win with “Challenging Customers”
Complaint Procedures: 9 steps to turn an angry client into a Cheerleader!
“Quality Check” Calls: Why (and how) to dig for passively unhappy clients!
How to Convert a “Price Haggler” into a customer: (And still make a profit!)
The “Stay Beautiful” Program- A turn-key system for “guaranteed client cash flow”!
Leading Your Company to Success
8 Steps to Make Value Added Service Happen in Your Business
Our TOP TEN Leadership Concepts to Implement from SFS!