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quickFIXs

Go to Full QuickFIX Directory

Big results with practical, simple tools.

How to keep cleaning equipment in working condition

by Steve Toburen

Use this Equipment Repair Sheet (ERS) to let the office know about broken tools AND get them fixed right away.

Categories quickFIXs Tags cleaning equipment, inspection tools, office staff, Practical Paperwork, production, systems, technicians, truck mount, truck work crew 1 Comment

Is your website “up to snuff”?

by Steve Toburen

Your website should be the target that all of your synergistic marketing should lead back to. This checklist will get you started.

Categories quickFIXs Tags cleaning website, low cost marketing, marketing, mobile-optimized, online contact forms, online content, online conversions for cleaners, online reviews, outsourcing, personal success, social media for cleaning and restoration websites Leave a comment

How to market cleaning and restoration services

by Bill Yeadon

This form will start you on designing your very own “Marketing Plan”. Even better, Bill Yeadon will review and comment on your completed Check List- for FREE!

Categories quickFIXs Tags Bill Yeadon, carpet cleaning marketing, carpet cleaning marketing strategies, checklist, competition, goals, marketing plan, planning, positioning Leave a comment

How to keep control of your Technicians tools

by Steve Toburen

This Personal Tool and Equipment (PTE) List gives each on-location tech their very own tool box and makes them accountable.

Categories quickFIXs Tags accountability, cleaning equipment, inspection tools, motivating carpet cleaning technicians, theft prevention Leave a comment

How to be more productive in water damage restoration setup

by Steve Toburen

This Water Damage “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.

Categories quickFIXs Tags carpet cleaning van, emergency water damage, fire and water damage restoration business resource, parking service vehicle, production, technical cleaning skills, truck work crew, water damage restoration Leave a comment

How to be more productive in commercial cleaning setup

by Steve Toburen

This Commercial “Set-up List” organizes each trip out to the truck while still focusing on security and keeping a low profile.

Categories quickFIXs Tags commercial, commercial cleaning business resource, efficiency, procedures, production, systems, time management Leave a comment

How to track your tech’s service performance

by Steve Toburen

Make it easy for your clients to praise your employees AND let them quickly notify you if they have concerns.

Categories quickFIXs Tags carpet cleaning technician, evaluation Leave a comment

How to create a “Production Day Sheet”

by Steve Toburen

Everyone is happier when they have an established routine for the day and know precisely what is expected of them.

Categories quickFIXs Tags efficiency, maintenance contract residential cleaning, production, residential carpet cleaning Leave a comment

How to reduce commercial complaints

by Steve Toburen

This simple checklist consistently guides your front-line service worker’s relationship with your clients

Categories quickFIXs Tags 80 percent principle, commercial, commercial cleaning business resource, complaints, Emotional Dynamics, employees, maintenance contract commercial cleaning, moment of truth, referrals, relationships, systems, technicians Leave a comment

Avoid dangerous carbon monoxide poisoning

by Steve Toburen

Develop a solid and consistent work routine that avoids carbon monoxide.

Categories quickFIXs Tags carbon monoxide, cold weather, employee development, employee retention, employees, family safety, safety, truck work crew Leave a comment

How can I organize my commercial cleaning accounts?

by Steve Toburen

Get the key information down on paper so that ANYBODY can do the job in a pinch.

Categories quickFIXs Tags accountability, infrastructure, maintenance contract commercial cleaning, procedures, production, routine, systems, technicians 1 Comment

How to “pave the way” for your Technicians

by Steve Toburen

Pre-orient your customers on what to expect while also giving them Additional Service Options.

Categories quickFIXs Tags add-on sales, additional cleaning services, carpet cleaning marketing, efficiency, email marketing, online reviews, residential carpet cleaning 1 Comment

How to learn from customer complaints

by Steve Toburen

This Customer Concern Follow-up Sheet will salvage the customer while providing valuable feedback for your company.

Categories quickFIXs Tags complaints, customer concerns, expectations, improve carpet cleaning sales, Negative Moment of Truth, Quality Check calls, repeat carpet cleaning customers, technical cleaning skills, telephone Leave a comment

How to promote personal safety on the jobsite

by Steve Toburen

This Personal Protection Inventory List gives each on-location tech their very own PPE bag and makes them accountable.

Categories quickFIXs Tags cleaning equipment, health and carpet cleaning, liability, safety, truck work crew Leave a comment

How to be more productive in carpet cleaning

by Steve Toburen

This Residential “Set-up List” organizes each trip up to the house while still focusing on the all important customer.

Categories quickFIXs Tags efficiency, in the home script, procedures, production, residential carpet cleaning, systems, time management Leave a comment
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