It drove me absolutely nuts when my company was blamed for the customer’s pre-existing problem(s)! However usually they (and I) were innocent victims of a weird psychological phenomenon I’ve dubbed … “Heightened Awareness Syndrome”! (HAS)
The logistics of working in snow, ice and freezing temperatures can be miserable! Yet you got to pay the bills. These tools will make it easier.
A wise businessperson knows which fights are worth fighting. Your highly trained service technicians specialty should be making the Cheerleader for future cleaning sales. Support your crews (and avoid headaches) with this System.
You want to take the dirt OUT of your client’s home, not bring more IN! This week’s QuickTIP shares how to always keep your equipment clean …
Take the FEAR out of your customers winter cleaning when you follow these winter safety procedures.
Spring is a great time to get your equipment, truck(s) and/or you and your employees in order! But first avoid these spring cleaning dangers …
Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …
Always give priority to winter safety! No matter how busy your cleaning schedule you still must work safely and efficiently.
There will always be unsolvable problems in your customer’s home or business. How can you avoid endless callbacks to “fix the unfixable”? Here’s a simple reminder …
Boost efficiency with clean and organized trucks/ techs. Here Steve offers 5 tips to make a difference right now!
Use this QuickTIP before your spring rush to avoid internal rupture faucet leaks that cause an “unpaid water damage loss” and very unhappy clients!
Your toughest winter problem? Driving on snow packed and icy roads! So pay attention to these safe winter driving for service vehicles reminders.
The single most important “working safety” rule is a simple one-size-fits-all question…
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
Let’s see just how many great MOT’s we can create in the first minute with the client …