Yellowed Herculon has got me stumped!
A favorite fabric of the 80’s presents a unique cleaning challenge. Big Billy rides to the rescue with the solution and a painfully learned warning.
technical cleaning skills
A nice leather chair that reeks of cat urine… peew!
Cleaning challenges come in all sizes, colors and ODORS! Bill Yeadon brings his technical expertise to an unfortunate and very smelly situation.
Encapsulation- what’s all the hype about?
Mention the word “encapsulation” and there is instant controversy. Some say “the only way to take my cleaning wand away is to pry it from my cold, dead fingers!” Other cleaners are delighted to use a unique and exciting method that gets rid of the competition. What is the real truth from “down in the trenches”?
BBQ grease stains on Olefin carpet???
Big Billy Yeadon (with Steve Toburen flying wing man) kicks off a new section here at SFS.JonDon.com. Clean Talk will focus on your technical questions (and nightmares) so you can just keep on raking in the big money! Send us your puzzlers and your cleaning triumphs too! Let’s start things with some barbecue …
Technical cleaning help now available at SFS.JonDon.com!
You may know the Jon-Don “Bobbsey Twins”- Steve Toburen and “Big Billy Yeadon”- as two of the leading management/marketing experts in the Cleaning & Restoration Industry. But Steve and Bill have also pushed around their share of buffers and cleaning heads in their time. In this new “Clean Talk” column Bill shares the technical wisdom of his years (which are considerable!) and Steve chimes in …
Woody Allen- the next carpet cleaning industry guru?
Woody Allen postulated years ago that “75% of success is just showing up”! Chuck Violand focuses on that other vital 25% which you can control …
Browning on a Berber Carpet- now what?
Nothing strikes more terror into the heart of a carpet cleaner than a beautifully cleaned berber turning ugly shades of brown! A Tucson cleaner cries for help to Steve who passes the ball to Big Billy Yeadon, a genuine technical guru.
How are you going to motivate yourself for success in carpet cleaning?
Everyone wants success but few ever find it. Bill goes down deep into the human psyche with some soul searching questions about what motivates you as a business owner. Fortunately for all of us there are answers to be found inside us …
It’s getting cold outside
Regardless of your preferred season of the year, we can all agree that Winter offers it’s challenges to working in the Customer’s home. Try this technique to keep your productivity up …
Watch out for Problem Fabrics
Fabrics get ruined everyday but usually not by 30-year veterans. Here is a company that may cause you trouble.
Switch places with the Customer
Put yourself in the place of the customer to get the full picture. Then make your work shine.
The ongoing “Methods/ Standards War” …
Every time carpet cleaners start debating HOW to clean a carpet there is “blood on the tracks”. So sad, because what is “perfection” anyway?
Do the job right
This little nugget is a great reminder of how important the details are when Making the Cheerleader.