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leadership

How to develop ‘loyal’ employees…

by Steve Toburen

No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.

Categories quickTIPS Tags carpet cleaning technician, employee development, employee retention, employees, gratitude, leadership, payroll, recognition Leave a comment

Analyzing your wins… and your losses

by Steve Toburen

What lessons can be extracted by analyzing your “fails” over the last 12 months?

Categories quickTIPS Tags carpet cleaning business growth, cash flow, hiring, leadership, systems, winter season Leave a comment

Affluenza … where does it start? – Part 2

by Chuck Violand

As ridiculous as this might sound, handling finances and financial success is a learned skill.

Categories SFS Instructor’s Blog Tags carpet cleaning technician, discipline, finances, leadership, owner accountability, success in carpet cleaning industry Leave a comment

Communicate the week’s priorities

by Steve Toburen

It is vital to communicate to employees your company’s daily, weekly and long term priorities. Here’s one way to do it …

Categories quickTIPS Tags carpet cleaning technician, communication, employees, leadership, management, production, shared vision, systems, weekly staff meetings Leave a comment

Never give in! – Part 2

by Chuck Violand

Reminding yourself of Sir Winston’s words to “Never give in, never give in, never, never, never, never…” might help sustain you through the rough patches that are a natural part of every cleaning and restoration business.

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, Endurance, Focus, goals, leadership, management, shared vision, starting out, the big picture Leave a comment

Never give in! – Part 1

by Chuck Violand

How to work through adversity and stay on the path to success and sustained growth

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, Endurance, entrepreneurs, Focus, goals, leadership, management, motivation, personal success Leave a comment

Start With Why by Simon Sinek

by Bill Yeadon

Start With Why has its own simple philosophy “people don’t buy WHAT you do, they buy WHY you do it.”

Categories Big Billy's Books & Blogs Tags Golden Circle, leadership, loyalty, management, motivation, shared vision, Simon Sinek, Start With Why, trust Leave a comment

So are we done with “belching at the table”? – Part 5

by Chuck Violand

Yes, there are significant emotional and financial rewards that come along with the CEO title. However, there are also pitfalls to be avoided.

Categories SFS Instructor’s Blog Tags arrogance, carpet cleaning business growth, carpet cleaning technician, employees, leadership, management, owner accountability, personal success, respect, training Leave a comment

Our TOP TEN “QuickFix” Business Solutions

by Steve Toburen

Your biggest “challenge”? Getting hit with the same OLD PROBLEMS over and over again and NOT DOING ANYTHING TO SOLVE THEM!

Categories quickTIPS Tags checklist, cleaning equipment, commercial cleaning business resource, customer concerns, finance flash report, leadership, production, Spot and Spill warranty Leave a comment

Brave enough to “belch at the table”? – Part 4

by Chuck Violand

Are you continuing to develop your own skills to help you keep up with an ever changing workplace? OR have you started to coast?

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning technician, employees, leadership, management, owner accountability, personal development for carpet cleaners, personal success, respect, training Leave a comment

Are your employee’s “belches” growing? – Part 3

by Chuck Violand

One of a CEO’s main responsibilities is to “grow their people”. How is this done?

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning financials, carpet cleaning technician, employees, exit interview, leadership, management, owner accountability, respect, training Leave a comment

Do your employees need to “belch at the table”? – Part 2

by Chuck Violand

“Holding yourself accountable” by answering some uncomfortable (and very soul-searching) questions will make a huge difference in your business… and your life!

Categories SFS Instructor’s Blog Tags carpet cleaning business growth, carpet cleaning financials, carpet cleaning technician, employees, exit interview, leadership, management, owner accountability, respect Leave a comment

Are your employees willing to “belch at the table”? – Part 1

by Chuck Violand

You as the owner or manager in your company simply can’t count on the people around you to hold you accountable!

Categories SFS Instructor’s Blog Tags accountability, carpet cleaning business growth, carpet cleaning technician, leadership, management, owner accountability, respect Leave a comment

Should “second fiddles” be ashamed of their position? – Part 1

by Chuck Violand

The “second fiddle” title conjures up images of being second rate, living in the shadow of the one in first place, or riding someone else’s coattails. Is that fair… ?

Categories SFS Instructor’s Blog Tags carpet cleaning technician, communication, employee development, leadership, management, partner Leave a comment

Escaping Groundhog Day Management – Part VIII

by Chuck Violand

When we fail to hold ourselves accountable, we turn to blaming outside forces for our situation. And yes, blaming others is when we unknowingly commit ourselves to our very own Groundhog Day.

Categories SFS Instructor’s Blog Tags accountability, business plan, carpet cleaning technician, discipline, Focus, goals, leadership, management, mirrors, owner accountability, people skills Leave a comment
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