How can I reward productive employees?
Careful, calculated compensation plans can reward productive employees. Steve offers practical considerations for residential cleaners before diving in.
payroll
Benefiting from ‘Positive Peer Pressure’
Loyal employees stay with you long-term based mostly on emotional factors.
Yep! It’s time “to squat on one’s heels”!
Since the COVID-19 slowdown appears to be a long-term event this means wise entrepreneurs will look ahead…
How to develop ‘loyal’ employees…
No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.
How do I set up a compensation plan?
It’s a classic question with a twist. Steve shares his favorite compensation factors to take into account regardless of how complex the situation.
Your employees feel they deserve a regular pay check! BUMMER!
You got to pay your employees! Steve offers 4 ways to boost your income stream and stay busy regardless of season or market area ups and downs.
How to make cash rewards ‘talk’ even louder!
Money talks! But be sure to get maximum benefit from your cash rewards while motivating your employees on to greater achievements.
Should I switch and pay techs on commission?
All compensation arrangements have pros and cons. Steve reviews the options for commercial and other business models to pay techs.
What can I do with my high labor overhead?
Frustrated with high labor overhead? If you have employees it is an issue that requires attention. Steve offers 4 recommendations to offset the costs.
How should I bonus my techs on their “Additional Service Options”?
Make it easy for your technicians to sell more on the job and you’ll make more money too. At the same time keep things transparent for everyone.
Somebody always pays- Part 2
How often is the company checkbook used as a piggy bank for the owner’s personal purchases (some of which can be pretty grand) that bring no value to either the company or its customers?
How to forecast (and avoid) upcoming issues!
Use this weekly cleaning company finances report to get a snapshot of where you are and what is coming down the road.
Will you “focus” on your people?
Chuck Violand asks some uncomfortable questions about misplaced loyalty to marginal employees. It is time to reflect on your people…
Are you “flogging” your best employees? (Part 1)
Do you long for an employee who can “do it all”? Don’t be too hasty. Chuck reminds us that loading people up can backfire big time!
“Bribe” your on-call techs!
24 hour emergency call-outs are just part of the game in a cleaning and restoration business. So make like easy (and lucrative) for your employees…