Always Ask a ‘Courtesy Question’
Stop ‘barging in’ on people on the phone without ‘knocking’! instead, use this ‘Courtesy Question’ to get permission first!
telephone
ANSWER YOUR PHONE!
Like it or not, your phone is your “Business Life Line”. Don’t take it for granted, answer your phone!
How to sell more protector from your cell phone!
Impulse purchases are just that! Your client is in the mood to buy when her carpets are stunningly beautiful right after the cleaning. But what if she isn’t home to see the results?
What’s on YOUR phone?
Listen carefully to your voice mail message through your prospective customer’s ears.
Why you MUST ‘convert’ EVERY lead! (Part 3)
It doesn’t really matter HOW a lead arrives- text, email, Facebook, Yelp, Google Adwords or even… by phone!
Why you need to ‘convert’ EVERY call! (Part 2)
Let’s do a ‘deep dive’ into the true cost of you not converting even one potential customer (lead).
Why you should obsess over every single phone call!
Treat each phone call like the golden opportunity it is!
How to convince impatient callers to leave a message
Your callers don’t want to wait for a return call. So in your phone message you must “sweeten the pot”! Here is how to do it…
Carpet Cleaning Pre-Inspections That Sell!
Getting your foot in the door can be tough. Making the sale can be even tougher. Wouldn’t it be nice if there was a step by step guide on how to inspect your customer’s home and sell your services efficiently on a regular basis. We present the latest SFS Special Report: Carpet Cleaning Inspections That Sell!
Using a Telephone Format
The dreaded question of “how much?” meets it’s match in this Special Report.
Ten Essential Strategies for Success in a Tough Economy
This is a hard hitting Special Report with 10 Strategies that absolutely will transform your business- IF you implement them.
12 Secrets for a Smoother Running Restoration Business
Obviously no 12 point Report is going to cover everything you need for success in restoration, but our guess is you will find downloading “12 Secrets for a Smoother Running Restoration Business” well worth your time.
How could your carpet cleaning customer forget about you?
You did a great job but you never heard from your customer again! Here’s 4 tricks to not let the customer forget about you.
Include a “waiting time limit” in your voice mail
No amount of money will completely “heal the irritation” of an impatient customer waiting (and waiting and waiting) for your return call. So give your caller “hope”
Dealing with the “How much?” question…
Don’t get tripped up with price quotes, keep the conversation going with my two-step “How much?” reply. Here’s how it works…