Cell phone use by janitorial employees?
A Portland janitorial service manager deals with the frustrating plague of techno-addiction. What is YOUR policy on cell phones and their usage in the field? Steve gives his preferred guidelines.
safety
Two carpet cleaning techs instead of a solo employee?
Create positive Moments of Truth for both the home owner AND your employees by scheduling two person crews for residential carpet cleaning.
Efficiency and safety through labels
Put your Customer’s Eyeglasses on for this gem of how to improve your Technicians efficiency and the impression your customer takes away…
A wounded carpet cleaner’s cry for help …
All of us (and especially you solo owner operators) should think about the fragile line between good health and winding up disabled in just one instant. And we’re not just talking health. Instead, think what would happen to your family’s economic security if you lose one, two, three or more months of work …
Adjusting your Phone Format(s) for the Pandemic
No matter what your personal ‘COVID opinion’ is you should be ‘pandemic proactive’ and include your ‘health protocols’ in your Phone Format(s).
How to close the deal in a video chat ‘pre-inspection’.
We now are living in the ‘no contact’ world of COVID-19! Home owners don’t want contact with anyone! How are you going to close the sale?
COVID-19 and your business…
I never imagined I’d be sending you a QuickTIP on… COVID-19! This virus has quickly upended our society in so many ways.
The ‘why’ (and ‘how’) of courteous business driving
Your ‘moving billboards’ must be driven safely, responsibly AND courteously! Just what is courteous business driving anyways? We share 5 tips.
The life you save may be your own! (Or your customer’s life!)
Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …
Winter safety reminders BEFORE the snow hits!
Always give priority to winter safety! No matter how busy your cleaning schedule you still must work safely and efficiently.
Are you a ‘gambler’?
Life is a gamble every day. And starting/ building/ running a small service business even more so! How can you improve YOUR safety net … ?
“What happens IF…?”
The single most important “working safety” rule is a simple one-size-fits-all question…
Empower your employees to follow PPE procedures
When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.
Avoiding the “silent killer”! (Carbon Monoxide)
Listen carefully here: Carbon Monoxide is a very real danger to you, your employees AND your customers.
‘What could happen’… ?
For ever so many reasons you need to focus on safety in your cleaning or restoration business.