Offer specialized services to deodorize real estate and you can lock up the real estate agent market. Sweet smelling properties sell fast!
Tag Archives | carpet cleaning sales
Open access means less hassle for the customer and way more flexibility for you. Here’s how to get the key on commercial accounts.
Small companies can enjoy large monthly cash injections thanks to a successful residential maintenance program. Boost your cash flow with “Stay Beautiful”.
Forward Scheduling increases your customer’s cleaning frequency AND boosts your bottom line? We offer 4 tips to increase your repeat customers.
By “pre-communicating” both you and your client 1) avoid ugly surprises and 2) develop a mutually respectful professional relationship.
Let your client “pre-experience” the cleaning or restoration service you are selling.
Give your workers a Service System (a SCRIPT!) to consistently guide the transaction’s Moments of Truth!
Someone always “owns the problem”! And if you didn’t create the problem you for sure don’t want the blame…
Keep negative thoughts at bay when you don’t get the job. Here are some realistic options.
Increase your carpet cleaning cash flow with residential contract cleaning. Steve Toburen outlines how to improve Stay Beautiful contract signups.
Steve shares one word to never use with a customer along with a reminder on a much more neutral and less “accusatory” phrase.
Your prospect may view your work as a “price-driven commodity” UNTIL they “experience your quality”. Steve shares how to get paid while doing this!
Become an expert consultant sincerely interested in solving your client’s problems and they will respond by becoming loyal (and very profitable) Cheerleader Customers.
When rainy/snowy/generally nasty weather arrives the residential cleaning cancellations start rolling in. Here is a “preemptive strike” to stop the madness.
Steve gives his quick review of what the Stay Beautiful program is and how it works. Use this program to 1) retain your customers, 2) maintain cash flow and 3) raise the value of your business.