How can I get feedback from commercial jobs?
So are comment cards appropriate for commercial accounts? At times, yes. But Steve suggests a more “proactive approach”…
commercial cleaning business resource
How can I increase the cleaning frequency of our accounts?
How can a big city commercial cleaner tie-up his commercial customers for the long-term and avoid back-breaking restorative cleanings? Zoned “Maintenance agreements” are the answer but how should he structure (and sell) them? Steve weighs in …
The dangers of “carcass feeding” in your cleaning/restoration business
Chuck Violand shows that we can learn a lot from the efficiency found in a pride of lions roaming the African Serengeti. However, many times new accounts take much longer to bring down than a plump gazelle. So you should just maybe check out Chuck’s warning admonition …
How to “convert” a big cleanup into a regular contract account
A Carolina cleaner is all excited about a big job. Steve returns him to reality with a reminder on regular cash flow and how to get it.
Commercial carpet cleaning confusion?
A Phoenix carpet cleaner needs to get commercial work FAST! Steve shares six points that will get things moving IF he has the “fire in the belly”!
How can I overcome inertia in commercial sales?
Tired of the “just send me some literature” response? Steve weighs in with step-by-step instructions for this commercial cleaner to overcome inertia.
Burning out with janitorial in New Zealand!
A New Zealand cleaner “bought a job” ten years ago but now finds himself burning out and facing a dead end. Steve shares some options and resources that just might help …
Use “Creative Scheduling” for commercial accounts
Steve’s stack of regular commercial “Service Agreements” let him sleep much better. But he did want to SLEEP at night. Learn how Steve avoided doing late night commercial work with his “Creative Commercial Scheduling” technique!
Getting beat up on regular commercial cleaning contracts?
A Las Vegas carpet cleaner finds commercial customers simply don’t want to commit in writing. Steve shares some hard learned lessons from his 20 years down in the trenches …
Who knew selling carpet cleaning to restaurants could be so easy?
A mostly residential carpet cleaner discovers a new market in commercial. His new found success takes Steve on a nostalgic journey to yesteryear and how, despite conventional wisdom, he fell into contract maintenance commercial cleaning.
Letters for Commercial?
Slow months can bring a cash crunch. How can a cleaning company best market to commercial accounts?
What to do with the tables and chairs in restaurant carpet cleaning?
Restaurant tables and chairs- the bane of every carpet cleaner! Steve dishes out the secrets to how his company very profitably cleaned over 50 restaurants every month PLUS one BIG commercial cleaning NO-NO to avoid!
Hungry for Commercial Accounts?
Commercial cleaning accounts done on a monthly basis can be very profitable.
Sick and Tired of PRICE, PRICE, PRICE in Milwaukee
How to help Commercial sales perspectives focus on something other than the price.