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employee retention

How can I reward productive employees?

by Steve Toburen
reward productive employees

Careful, calculated compensation plans can reward productive employees. Steve offers practical considerations for residential cleaners before diving in.

Categories Steve's "Bleeding Hearts" Advice Column Tags carpet cleaning technician, Emotional Dynamics, employee contests, employee retention, employees, motivating carpet cleaning technicians, motivation, payroll, recognition bonus Leave a comment

Should I change over and pay commission?

by Steve Toburen
commission or salary

Steve analyzes when a change in compensation may be indicated. Is salary or commission necessarily better? Which way should you lean?

Categories Steve's "Bleeding Hearts" Advice Column Tags commission, employee retention, employees, financial analysis, legal issues, production, recognition bonus, salary Leave a comment

How to increase your employee’s self esteem

by Steve Toburen
self esteem

Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.

Categories quickTIPS Tags emotions, employee retention, motivating carpet cleaning technicians, motivation, recognition Leave a comment

The why (and how) of firing a marginal worker

by Steve Toburen

None of us enjoy adversarial situations and few conversations can be uglier than terminating an employee!

Categories quickTIPS Tags attitude, carpet cleaning technician, company morale, employee retention, employees, hiring, respect, success, training 2 Comments

Why (and how) to reward your staff with Employee Recognition

by Steve Toburen
employee recognition

Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …

Categories quickTIPS Tags carpet cleaning technician, employee retention, employees, gratitude, motivation, recognition, recognition bonus Leave a comment

When, why (and how) to FOCUS on a new hire…

by Steve Toburen
new hire

The best time to create and build a new hire relationship? During and immediately after your hiring process! Here’s how …

Categories quickTIPS Tags employee retention, employees, hiring, stage play, training Leave a comment

Benefiting from ‘Positive Peer Pressure’

by Steve Toburen

Loyal employees stay with you long-term based mostly on emotional factors.

Categories quickTIPS Tags cleaning pricing profit, employee retention, motivation, payroll, recognition bonus Leave a comment

Don’t ‘negatively surprise’ your workers!

by Steve Toburen

Previously I shared how much I hated to be “surprised” by an employee. But it is only fair that you don’t surprise an employee either.

Categories quickTIPS Tags attitude, carpet cleaning technician, communication, company morale, employee development, employee retention, employees, evaluation, management Leave a comment

Don’t be surprised when your ‘very best’ employee quits!

by Steve Toburen
prepare for when employees quit

Even the best employee quits. What can you do? Take action now by changing the way you look at hiring and employee development.

Categories quickTIPS Tags carpet cleaning technician, employee development, employee retention, employees, hiring, recruitment Leave a comment

Why you need to ‘sell yourself’ to a job candidate!

by Steve Toburen
recruitment

Your existing employees, your customers and YOU deserve the very best!

Categories quickTIPS Tags company morale, employee retention, hiring interview, recruit Very Best People, recruitment 5 Comments

STOP ‘settling’ for less than the ‘Very Best People’!

by Steve Toburen

Get out of your ‘hiring comfort zone’ and stop ‘settling’ for marginal employees! Doubt me?

Categories quickTIPS Tags carpet cleaning technician, COVID-19, employee development, employee retention, hiring, recruitment, unemployment claims Leave a comment

Challenge your new ‘Very Best People’ techs immediately!

by Steve Toburen
two weeks training

Get your techs out in the field right away with two weeks training. Here’s how to implement it in your company …

Categories quickTIPS Tags carpet cleaning training, employee development, employee retention, employees, hiring, training Leave a comment

How to develop ‘loyal’ employees…

by Steve Toburen

No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.

Categories quickTIPS Tags carpet cleaning technician, employee development, employee retention, employees, gratitude, leadership, payroll, recognition Leave a comment

The life you save may be your own! (Or your customer’s life!)

by Steve Toburen
carbon monoxide

Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …

Categories SFS Instructor’s Blog Tags carbon monoxide, cleaning methods, cleaning procedures, cold weather, employee development, employee retention, employees, family safety, health, safety, systems, technical cleaning skills, truck work crew Leave a comment

How do I set up a compensation plan?

by Steve Toburen

It’s a classic question with a twist. Steve shares his favorite compensation factors to take into account regardless of how complex the situation.

Categories Steve's "Bleeding Hearts" Advice Column Tags employee retention, employees, hiring, payroll, recognition bonus Leave a comment
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