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employee retention

How to develop ‘loyal’ employees…

by Steve Toburen

No quality person will build their career ONLY on high wages. And yes – you do need and want great employees.

Categories quickTIPS Tags carpet cleaning technician, employee development, employee retention, employees, gratitude, leadership, payroll, recognition Leave a comment

The life you save may be your own! (Or your customer’s life!)

by Steve Toburen
carbon monoxide

Any death is a tragedy. But when people are killed from blowing off basic safety rules it is just so maddeningly senseless. Avoid this dangerous gas …

Categories SFS Instructor’s Blog Tags carbon monoxide, cleaning methods, cleaning procedures, cold weather, employee development, employee retention, employees, family safety, health, safety, systems, technical cleaning skills, truck work crew Leave a comment

How do I set up a compensation plan?

by Steve Toburen

It’s a classic question with a twist. Steve shares his favorite compensation factors to take into account regardless of how complex the situation.

Categories Steve's "Bleeding Hearts" Advice Column Tags employee retention, employees, hiring, payroll, recognition bonus Leave a comment

STOP procrastinating on firing a bad employee! Part 2

by Steve Toburen

The TOP TWO REASONS to get loser people out of your business (and life) NOW!

Categories quickTIPS Tags employee retention, employees, family safety, hiring 1 Comment

Empower your employees to follow PPE procedures

by Steve Toburen

When a worker “owns” their personally assigned PPE they will be much more likely to care for it and follow PPE procedures.

Categories quickTIPS Tags accountability, carpet cleaning technician, cleaning equipment, efficiency, employee retention, employees, job site inspections, motivating carpet cleaning technicians, recognition bonus, safety Leave a comment

PAYOFF:  The Hidden Logic That Shapes Our Motivations

by sfs

This book tackles the ever elusive subject of our motivation.  What motivates people?  How can an owner motivate his technicians to greater things?

Categories Big Billy's Books & Blogs Tags carpet cleaning technician, Dan Ariely, emotions, employee development, employee retention, motivation Leave a comment

‘Mentor’ new hires for new employee retention

by Steve Toburen
new employee retention

A new hire will decide to quickly quit OR stay long term during their first two weeks on the job. Steve share how to boost new employee retention.

Categories quickTIPS Tags carpet cleaning technician, employee retention, first impression, hiring Leave a comment

Encourage your employees to “earn more”!

by Steve Toburen
employees earn more

Create ways for your employees to earn more while increasing revenue for the company as well. A win-win for everyone!

Categories quickTIPS Tags additional cleaning services, carpet cleaning technician, employee retention, motivating carpet cleaning technicians, recognition bonus, salary Leave a comment

How to ‘compete’ for the Very Best People!

by Steve Toburen
finding very best people

NEVER do “Desperation Hiring”! Instead, find the very best people as an ongoing process. Here’s 6 great ideas how to do it on a regular basis.

Categories quickTIPS Tags company image, employee retention, employees, hiring, shared vision Leave a comment

Avoid dangerous carbon monoxide poisoning

by Steve Toburen

Develop a solid and consistent work routine that avoids carbon monoxide.

Categories quickFIXs Tags carbon monoxide, cold weather, employee development, employee retention, employees, family safety, safety, truck work crew Leave a comment

What can I do with my high labor overhead?

by Steve Toburen

Frustrated with high labor overhead? If you have employees it is an issue that requires attention. Steve offers 4 recommendations to offset the costs.

Categories Steve's "Bleeding Hearts" Advice Column Tags cost analysis, employee retention, employees, financial analysis, payroll Leave a comment

Keep a reserve of great candidates!

by Steve Toburen

Your best tech just quit! Be able to hire great people immediately when the need arises with these 5 steps.

Categories quickTIPS Tags business cards, carpet cleaning technician, employee development, employee retention, hiring, job descriptions, training 1 Comment

How to give “public recognition”

by Steve Toburen

Improve your worker’s sense of self worth and you will create long term employees who love their job.

Categories quickTIPS Tags carpet cleaning technician, company morale, employee retention, employees, ID badge, motivation, newsletter program, online reviews, press release, recognition, signage, uniforms Leave a comment

Business Bullies – Part 4

by Chuck Violand

The boss doesn’t have to flaunt her authority by threatening people and the business owner certainly shouldn’t try to bully someone into higher performance.

Categories SFS Instructor’s Blog Tags Business Bullies series, carpet cleaning technician, cleaning business owner, communication, emotions, employee development, employee retention, employees, management, motivation, owner, owner accountability, perception, vocabulary Leave a comment

Business Bullies – Part 3

by Chuck Violand

Bullying contaminates your company culture, undermines the morale of your people, and weakens your competitive position!

Categories SFS Instructor’s Blog Tags attitude, Business Bullies series, carpet cleaning technician, communication, emotions, employee development, employee retention, employees, legal issues, management, perception, vocabulary Leave a comment
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