Tried and proven Techniques, Ideas, Procedures and Systems (TIPS) that have been submitted from Strategies For Success members. If you would like to join the fun you can submit your own as well!
A wise businessperson knows which fights are worth fighting. Your highly trained service technicians specialty should be making the Cheerleader for future cleaning sales. Support your crews (and avoid headaches) with this System.
You want to take the dirt OUT of your client’s home, not bring more IN! This week’s QuickTIP shares how to always keep your equipment clean …
Help your technicians start off on the right foot with these simple introduction pointers.
Make Cheerleaders in residential carpet cleaning before you even turn on your truckmount. How? Give your customer “the Illusion of Control”.
You like most cleaning and restoration business owners are probably terrified to raise your prices! But don’t let another day go by. Here’s how to do it.
Steve gives 4 solid reasons to leave some flexibility in your schedule and 2 simple ways to make it happen.
Are you tired of always having to rush into the fray every time your employees face an issue? Remember, “make it easier to do it right”!
Few people are (initially) excited and proud to be hired as a cleaning and/or restoration technician.
None of us enjoy adversarial situations and few conversations can be uglier than terminating an employee!
Employees are a must for a full size business. How to keep them motivated? Employee recognition is more than just extra pay …
How to increase efficiency on the job while still delivering ‘Value Added Service’!
If you are insanely busy and your phone is ringing like crazy you can easily fall into being a ‘fast talker’ over-the-phone! Try this …
All businesses can be hit with a slow slump. (Things happen!) But meanwhile you need to meet payroll, keep your techs working and pay your Jon-Don bill! Hmmm…
I loved “becoming family” with my residential clients. But the hardest money in our industry is residential.
We all want excited, motivated employees that are “invested” in the future of our business. The single best, cheapest and most effective motivational technique? Public Recognition! BUT money talks too!