How to Transform Your Restoration Business

Steve shares how to “transform” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)

12 Secrets for a Smoother Running Restoration Business

Obviously no 12 point Report is going to cover everything you need for success in restoration, but our guess is you will find downloading “12 Secrets for a Smoother Running Restoration Business” well worth your time.

Mike Lamunyon: “I was ready to have a nervous breakdown before SFS!”

Mike reminisces on the growth of his restoration business and how Jon-Don and the SFS program have been his “Partners for Success”…

Ready for a pop quiz?

Here is a simple 3 question quiz that will help you understand how people buy your carpet cleaning services. Please contribute your answers and then we’ll analyze this pricing/buying topic on a deeper level …

Mike Lamunyon transforms his restoration company with SFS/VAST!

27 year industry veteran Mike Lamunyon has transformed his company with Value Added Service concepts. Every single one of his 20 plus employees are on board with the Value Added Service techniques taught by the Strategies for Success (SFS) seminar and Jon-Don’s one day “Valued Added Service for Technicians” (VAST) class. Check out what these programs could do for your company …

Give your fire and water damage insureds a tasty way to remember you!

It has been well said, “the way to the heart lies through the stomach.” Read how you can create a great Moment of Truth with a traumatized restoration client with some very memorable but “personalized” comfort food …

Don’t get caught in the middle between the adjuster and the property owner …

It is always a tough relationship between the policy holder and the insurance company. Your job is at least partly to keep all parties happy. One hapless Kansas mold remediation contractor got caught in the middle. Steve gives him some hints on how to stay out of this trap in the future …