The WHY and HOW of fixing a complaint QUICKLY and CHEERFULLY!

Fixing complaints is more about good communication than it is about your technical cleaning skills. To turn a bad situation into a positive Moment of Truth you need to do more than just remove the spot. Here’s how to fix the REAL issue …

Tap into the “real estate agent referral” market!

real estate sign in yard

Real estate sales are booming. And homeowners turn to their real estate agents to recommendations on showcasing their home. Steve shares how to get agent’s attention ( and referrals) for free!