One recent SFS graduate asks how she can add a monthly payment for future programmed maintenance cleanings into the lease. While Steve is no lawyer (thank goodness!) he does share some ideas…
You’ve done a great job. The carpets sparkle and your customer is delighted. Now cap this job off (and create a Customer Cheerleader!) by explaining how her home can stay clean longer …
To gain a long term client sometimes you need to work with their budget and cash flow in the short term. Steve shares some options…
Steve gets a surprise (and a lesson) in his Credit Card statement.
These Additional Service Options will bring you huge profits IF you give your client the PRIVILEGE to spend more money with you!
Cultivate residential contract maintenance programs to maintain cash flow and capitalize on your marketing efforts. Keep those customers!
Make it easy for your front-line technicians to focus on making the Cheerleader by giving them all their information in Job Folders.
Are you tired of being beat up by the “Great Recession”? Are your customers increasing their times between cleanings and/or having less done when they do call you? Many of our SFS members have implemented the “Stay Beautiful” residential “service contract” which guarantees your customer beautiful carpets forever AND they report great results. Download this FREE Special Report …
After SFS we are converting more sales calls, more profitable and growing the right way.
Small companies can enjoy large monthly cash injections thanks to a successful residential maintenance program. Boost your cash flow with “Stay Beautiful”.
Steve gives advice to a New York cleaner on the content and design of a killer sales brochure.
Increase your client’s cleaning frequency with “Forward Scheduling” and your profits will soar!
Increase your carpet cleaning cash flow with residential contract cleaning. Steve Toburen outlines how to improve Stay Beautiful contract signups.
Use this weekly cleaning company finances report to get a snapshot of where you are and what is coming down the road.
Steve does the old “good news/bad news” routine with an Australian carpet cleaner. But even Steve’s “tough love” is positive for this family run business…