Don’t give up after they go with ‘someone else’!
All salespeople need to know how to deal with rejection. It is part of the process… Steve shares his favorite tips to overcome rejection.
sales cycle
How to get more commercial work in 2019
Commercial contracts offer high profits, regular work and consistent, predictable cash flow. What’s not to like?
How to STOP ‘Customer Erosion’!
Cultivate residential contract maintenance programs to maintain cash flow and capitalize on your marketing efforts. Keep those customers!
Simply “inform” instead of making “sales calls”
How do you envision “sales calls”? Steve Toburen offers a fresh take on the sales process.
Show me the money! – 2
How many of you are guilty of CPS? (“Collection Procrastinating Syndrome”.) Why? Because you dread and fear the “confrontation” of asking for your money. I did too!
Offer Priority Appointments to “lock in” your clients!
Increase your client’s cleaning frequency with “Forward Scheduling” and your profits will soar!
Can you help me to “forward schedule”?
Steve does the old “good news/bad news” routine with an Australian carpet cleaner. But even Steve’s “tough love” is positive for this family run business…
Turn a “cold call” into a “warm call”
Everyone preaches the need to do “cold calls” to get regular commercial accounts. And yet we dread cold calls so they don’t get done. Steve shares a neat tip on how to transform these dreaded visits into “warm calls”.
The dangers of “carcass feeding” in your cleaning/restoration business
Chuck Violand shows that we can learn a lot from the efficiency found in a pride of lions roaming the African Serengeti. However, many times new accounts take much longer to bring down than a plump gazelle. So you should just maybe check out Chuck’s warning admonition …