fire restoration

Should I buy a restoration franchise?

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Is disaster restoration a good fit for this Tennessee constructor? Steve’s “Who-What-Where-Why-When-How” response lays the groundwork for any business decision you might be pondering.

Winning over a traumatized fire or water damage client!

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Tired of getting blown off by adjusters? Then prove to them that you will make their lives easier! Steve shares a great tip on getting the loss started off right.

Don’t get caught in the middle between the adjuster and the property owner …

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It is always a tough relationship between the policy holder and the insurance company. Your job is at least partly to keep all parties happy. One hapless Kansas mold remediation contractor got caught in the middle. Steve gives him some hints on how to stay out of this trap in the future …

Use foam block ‘bumpers’ for moving furniture with ‘care and concern’

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While carpet cleaning can be physically demanding work, there is no need to be a brute about it. Thinking ahead to avoid unnecessary damage can save time, save money and most importantly impress your customers. See how these principles are applied to moving “large dressers”.

How to Transform Your Restoration Business

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Steve shares how to “transform” your company by focusing on the “Emotional Dynamics” of the home owner’s loss. (Even if you don’t offer restoration now many of the same principles apply in carpet cleaning too!)

12 Secrets for a Smoother Running Restoration Business

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Obviously no 12 point Report is going to cover everything you need for success in restoration, but our guess is you will find downloading “12 Secrets for a Smoother Running Restoration Business” well worth your time.