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getting paid

Take action now to make your receivables easier!

by Steve Toburen

It is YOUR money! So stop feeling guilty about asking for it. Steve shares a key technique to stay on top of your receivables!

Categories quickTIPS Tags cash flow, cleaning pricing profit, credit cards, deadline, finances, financial analysis, getting paid, legal issues, repeat carpet cleaning customers, stage play Leave a comment

How do you know when to walk away from a customer?

by Steve Toburen
know when to walk away

Knowing when to walk away is critical for all service industry professionals. For restorers dealing with insureds even more so.

Categories Steve's "Bleeding Hearts" Advice Column Tags communication, customer concerns, finances, getting paid, insurance, insurance adjusters, insurance loss, office, relationships Leave a comment

How to get paid BEFORE your client “disappears”

by Jeff Cutshall

Making the Cheerleader is your prime objective but if you don’t get paid it doesn’t feel quite so good!

Categories SFS Instructor’s Blog Tags carpet cleaning technician, customer cheerleader, customer eyeglasses, customer service, getting paid, in the home script, new carpet cleaning customers, On The Job, telephone formats, value conscious cleaning customers Leave a comment

Show me the money! – 3

by Steve Toburen

Let’s tie this series up with Steve’s TOP TEN “Getting Paid” TIPS

Categories quickTIPS Tags cash flow, finance flash report, finances, getting paid, in the home script, stage play Leave a comment

Show me the money! – 2

by Steve Toburen

How many of you are guilty of CPS? (“Collection Procrastinating Syndrome”.) Why? Because you dread and fear the “confrontation” of asking for your money. I did too!

Categories quickTIPS Tags accounting, carpet cleaning technician, efficiency, finance flash report, getting paid, office, procrastination, sales cycle Leave a comment

Show me the money! – 1

by Steve Toburen

After you finish the job your customer now has “possession” of your completed service. BUT they also still “have your money”! How does a cleaner get paid … ?

Categories quickTIPS Tags carpet cleaning marketing, credit cards, getting paid, in the home script, last impression, sales Leave a comment

Getting paid in restoration insurance losses

by sfs

What is a “valid assignment of benefits” and how does it affect payment from the insurance compnay for my fire restoration work? We get you started.

Categories SFS Instructor’s Blog Tags Assignment of Benefits, fire and water damage restoration business resource, fire restoration, getting paid, insurance adjusters, insurance loss, legal issues, non-performing customer, photo journal 1 Comment

Is this considered breach of contract?

by sfs

Just how long does an insurance company have to pay a duly processed bill? And how can a restoration contractor prevent getting hung out to dry?

Categories SFS Instructor’s Blog Tags finances, fire and water damage restoration business resource, fire restoration, getting paid, insurance, insurance adjusters, insurance agents, insurance loss, lawyers, legal issues Leave a comment

Is a “texted” authorization legal?

by Steve Toburen

Here is one “much better than nothing” solution to those late night water losses where no one is available to sign a contract or written authorization. Read on to save a lot of money on future losses…

Categories SFS Instructor’s Blog Tags communication, emergency water damage, fire and water damage restoration business resource, getting paid, insurance adjusters, insurance loss, legal issues, oral contracts Leave a comment

Who’s going to pay for this emergency water damage job?

by sfs

The property manager didn’t sign an authorization form for the emergency water damage work. Now what?

Categories SFS Instructor’s Blog Tags emergency water damage, fire and water damage restoration business resource, getting paid, insurance, insurance loss, legal issues, oral contracts, property managers, water damage restoration Leave a comment

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SFS: Winning over your caller $149

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SFS: Hiring the Very Best $149

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